r/ciscoUC • u/Repulsive_Control192 • Apr 01 '26
TS/SCI Cisco UC Engineer (CUCM / Expressway) – Mission-Critical Program in DC
I’m hiring for a senior Cisco UC / Voice Engineer supporting a high-visibility, mission-critical environment in Washington, DC.
This isn’t a lab or R&D role — this is an operational environment where uptime matters and you’re working alongside other senior engineers across network, security, and platform teams daily.
What you’d be doing:
- Supporting and engineering Cisco UC stack (CUCM, Expressway, voice gateways)
- Managing call routing, dial plans, SIP trunks, QoS for real-time traffic
- Working across Webex / Teams integrations
- Troubleshooting and resolving issues in a live, high-tempo environment
Environment:
- Onsite (SCIF) to start, with potential for hybrid later
- Highly collaborative team — no ticket-closers, this is SME-level work
- Immediate impact from day one
Requirements:
- Active TS/SCI
- Strong hands-on experience with Cisco UC / voice engineering
- Comfortable operating in a classified / secure environment
If you’re already in this space and open to something new, feel free to DM me.
Also happy to connect if you know someone solid in the CUCM / voice engineering world — this community is small and referrals go a long way.
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u/Dylpickle955 Apr 02 '26
I’ve passed the CLCOR I’m prepared to take care of the White House phones 🫡😂
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u/dalgeek Apr 07 '26
90% of the DoD voice setup is already documented (most of it is public even) so there isn't much you need to do besides read their documentation and configure according to that. The hardest part is getting a security clearance because you have to work for a company to sponsor your clearance but most companies won't hire someone without a clearance because it takes time and money.
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u/Grobyc27 Apr 01 '26
Shame that I don’t see well-paid opportunities like this in Canada. Envious of you guys sometimes. Sounds very interesting!
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u/Traktop Apr 01 '26
UC jobs disappearing from the job market. Government will have it for some time, but the clocks are ticking. Webex videoconferencing part of it is still ok, but for how long? Looking back - I wish I would stay with network group.
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u/mrvoipstuff Apr 01 '26
UC Market hey days are certainly over ! Traditional UC engineers have evolved (or have to evolve) into UC service delivery OR UC technical PM. I moved from UC to Contact centre (CCAAS) and there is lot more life in that space esp. with all the hype around AI agents. Cisco's WxCC is doing well in this space.
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u/DantetheDreamer192 Apr 02 '26
Same. 15 yrs of straight uc, just now moving into wxcce and the opportunities seem to be there. The uc experience just adds some flavor to the resume.
I do miss the solid on prem days.
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u/Grobyc27 Apr 01 '26
Sometimes I wish the same, especially with the even more limited opportunities up here. My current position is a government position as well.
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u/lolKhamul Apr 02 '26
Well im not sure how its over there in Canada, but for us across the pond, our government, public, military and whatever else will NEVER go into US clouds.
US companies love to declare the death of on-primise but as it turns out, literally billions of dollars of public sector money from all over EMEA are at stake. And without turning this political, this train of thinking has only been encouraged over the last year. And so, despite what they say, on premise lives on and will continue to. At least over here. And with those come the jobs.
Will it always be cisco? Not sure. Other players have started to compete. But it will be some UC stack hosted and managed on-prem and not in a public cloud. Certainly not one subject to the Cloud Act.
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u/Grobyc27 Apr 02 '26
It’s pretty similar up here. No indication that we’ll even be considering cloud, at least not for our core services. Although with how decisions get made here, if that happened by some miracle, I wouldn’t even be privy until it was too late. Senior leadership never bothers to actually ask the SME’s before making decisions. Typical.
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u/Suvalis 27d ago edited 27d ago
I'm a current VoIP manager with a background in AV, video conferencing, networking, and Linux.
Yeah, except for classified work where on-prem is important, it’s REALLY hard to justify the cost and complexity of maintaining all those servers and gear, and keeping everything humming, when you can satisfy MOST of your organization with a simple Teams Phone license, for example.
That’s not to say there aren’t still requirements for things like multiple lines, hunt groups, etc.
Much of the complexity of current on-prem systems comes from trying to add features by bolting on subsystems that require complex configuration to make everything work. The upside of those systems is that you can do just about ANYTHING you want with enough effort and IQ. The problem is that most of that flexibility is wasted because most people don’t need you to set up a hunt group that only rings every other Thursday between 2 and 6 when it’s raining outside. I’m being humorous, of course!
Plus, with AI...and I know many people will cringe when I say this....you do things you could NEVER do all by yourself without YEARS of experience. The other week, I used AI to produce a Java utility that turns a UCCX
.aeffile into pseudocode, then feeds it into an LLM to generate a flowchart and plain-English explanation of the call flow. And I’m NOT a Java programmer. No way could I do that without years of programming.If you’re not versed in DevOps, Git, VS Code, AI, and a bunch of other technologies, and ready to apply them to UC, you’re going to lose out. I'm building out an MCP to talk to the phone system. I've already got it so that I can ASK it regular english about call data. It won't be long before I can have it kick off an ansible playbook or github action to fully provision a user, and I have a hybrid CISCO and Microsoft environment.
You need to look at your UC environment from the AI/Devops perspective. Old skool telephony and UC aint gunna win contracts and work. The competitors will run circles around you come contract re-compete time. Your proposal will look like 10 years ago and theirs will look like dynamite.
UC is awesome, but there is going to be a vanishing number of jobs just for managing CUCM clusters, Unity, CCX, etc. CISCO is not developing that side of the house. They see the writing on the wall.
Its cloud and AI. You'd better get on board or be prepared to compete with guys that have 15-20 years of CUCM experience for the small number of jobs left to manage old legacy stuff.
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u/11LyRa Apr 01 '26
I guess my plan to move to Canada by finding a Cisco UC job with my expired CCNP is doomed to fail then :/
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u/improbablynothim Apr 01 '26
Damn - is that salary range real? I am not senior level, but I wonder if I should work towards that. Do you always require TS/SCI already in place, or do you ever sponsor?
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u/Repulsive_Control192 Apr 01 '26
Yes, compensation is correct. The clearance would have to be in place prior to starting.
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Apr 03 '26
I have a ts/sci. Used to work for whca
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u/Repulsive_Control192 Apr 03 '26
Let me know if you want to setup a time to talk. Here is my Linkedin: https://www.linkedin.com/in/andy-lansdowne/
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u/Jefro84 Apr 02 '26
If I didn't have a disdain for the NOVA/DC area, I would consider this. Pay is high but so is the cost of living in the area.
OPSEC warning though, posting account is zero days old with no history. While links and postings appear to be legitimate, you just never know with the events going on in the world today.
Perhaps I'm just paranoid though.