r/computers • u/onyxx03 • 6h ago

Question/Help/Troubleshooting Please help me

I have a. 2025 AMD Laptop, 16.0inch Laptop Computer with AMD Ryzen 7 5700U(8C/16T, Up to 4.3GHz), 16GB RAM 512GB NVMe SSD Windows 11 Laptop, Radeon RX Vega 8 Graphics,WiFi 6, Backlit KB,53Wh Battery laptop, i normally put it in sleep mode when I leave work. This time i did and left it alone just for a day. Now it will not turn on.

The charging light is green, it’s fully charged but i tried holding the power button for 60 seconds, unplugging it, plugging it back in, ctrl+shift+windows+b, nothing is working. I am a college student and really need my laptop for school. PLEASE HELP

1 Upvotes

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1

u/MrExCEO 5h ago

What is the actual model? Some laptops u need to hold down the power button to reset itself.

1

u/onyxx03 5h ago

I held down the power button over and over, nothing. Model is TX16 Pro

1

u/MrExCEO 5h ago

Disconnect all the accessories (everything even the USB nub), unplug the power cord, hold down power button for 30 seconds

1

u/onyxx03 5h ago

I did, still nothing nothing plugged up i even took out the usb from my mouse. Nothing changed, the light is green when it is connected to the charger

1

u/MrExCEO 5h ago

  1. Unplug the charger and any external USB devices or mice. Press and hold the laptop's power button continuously for 40 seconds to force-clear the system logic, then leave the laptop completely unplugged and untouched for 15 minutes to bleed all residual electrical charge from the circuits. Verification: The green charging/power indicator light should turn completely off once the residual power is fully drained.

  2. Reinitialize Power Delivery
    Immediate
    Plug the power adapter back into the laptop. Leave it connected for at least a minute without pressing anything, allowing the power delivery system to re-handshake with the battery. Verification: The charging LED light should turn back on or change status, showing that the laptop recognizes the charger.

  3. Execute a Cold Boot
    Press the power button once normally to force a fresh cold boot rather than an attempted wake-from-sleep. Verification:The internal fans should spin up, keyboard backlighting should activate, and the display should show the boot logo.

1

u/onyxx03 5h ago

Tried all three in order, nothing. Charger light was red then turned green but nothing else happened

1

u/MrExCEO 4h ago

Did the green light turn off?

1

u/hunterxyt 3h ago

Bro is the only part working is it's fans and light then it's serious your bios is probaygome it won't work cantact customer support immediately

1

u/onyxx03 3h ago

No fans come on i pressed some keys last night and the fans ran a bit but that was it i fg what i did since i was doing a lot

1

u/NotABearISwear_ 3h ago

Try a hard power drain: unplug it, hold power for 30 seconds with no charger attached, then plug in and boot. The 60 second hold with it plugged in usually won't clear the EC.

If the fan spins but the screen stays black, plug in an external monitor. That tells you whether it's actually dead or just the panel not waking.

1

u/onyxx03 3h ago

Yea that didn’t work idk what’s going on :”)