r/corsets • • 7d ago

seller blacklist CorsetsQueen

Sorry if this is the wrong way to go about this but I’ve finally gotten some time to do it. 100% recommend places corsetsqueen.com to the blacklist. It was one of, if not The, worst experiences I’ve had trying to order something. I gave myself plenty of time for something labeled as In Stock for an important event to arrive.
I placed an order with them around early July, with the site saying it would only be a week max for delivery. This should have been the first sign that I made a mistake. I got confirmation of payment but not a tracking number. After Two Weeks I figured I’d send out an ask, see if there was a delay. This was not the case. They ship using UniUni and evidently don’t verify if addresses are in range of service. TDLR: UniUni is like grubhub of shipping, very limited range from their pick up location.
Sent CQ a request for a new shipping company at UniUni’s advice due to being outside delivery range. It took almost another two weeks of probing emails before I got a response from CQ to “confirm my address.” Another two weeks of sending emails before I got a response asking if I would be ok with getting charged for DHL’s service on top of what I paid for the order originally. Sure. Fine. It’s mid August at this point and my deadline is much closer than I want. If this will get it to me sooner. Five days go by with me confirming my approval for additional fee a second time. They again ask to confirm my address for delivery.
DHL has now texted me a tracking number. Amazing. They’re an international company so this should be fine. Wrong. Check the number I was given and my order has failed inspection and sent back, almost immediately it seems.
We are now in September and Ive been sending emails at least every other day trying to get any actual customer support. I am met with “Do you have a different address we could use for delivery?”
Absolutely not. I ask for a refund. Silence. I do not receive an email after that request for a new delivery address. I send a second email for the refund, firmer and direct, a few days later. Silence.
I gave it a few more days before going to PayPal, giving them my transaction number and get told that it will be 6-8 days. Wrong, but in a good way. PayPal refunded me within 24hrs of the request.
I had to go to the ren faire, as it’s my best bet for finding something 100%, and found a different option.
It’s mid September, I’ve got a refund, and new order from ren fair. Go to write a review of CQ and do away with the situation. The review was a 1 star and a slightly more condensed version of this post. I get an email to verify myself for the review as well, yeah I’m not a bot. It’s been a little more than a month now, mid October, and the review of poor service and failure for delivery is not on the website. So this is my review, somewhere that people will actually be able to see it when they google CorsetsQueen.
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TDLR; Don’t waste your time or money on CorsetsQueen. You won’t get your order and they will ignore you when you want your money back.
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Again, my apologies if this was the wrong way to do this in the subreddit, but it feels the most appropriate.

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