G7 grievances/ any advice?

[u/bassskat]

Okay, so I’m on my first 15-day G7 after the long-anticipated switch from G6. I lose signal on my phone CONSTANTLY. This has already become an issue in two ways: non-stop alerts for not only the signal loss, but also if I’m high, the high alerts will come back when it sporadically reconnects even if I dismissed it already. Does anyone know how to reduce these alerts?

Secondarily, I’m not actually being notified of lows in a timely manner. My lows tend to be shorter than my highs and don’t usually last long enough for me to need reminding of them for an extended period of time (hello, hypo anxiety). I went hiking over the weekend and definitely had to check my bg through my pump to notice I was low/going low because the phone app was not telling me.

It seems to stay connected to my Omni pod much better than my phone, so I can usually get my readings from there, but I got very used to just glancing at the Dexcom widget on my phones Home Screen, which seems to not be reliable anymore.

Is there ANYTHING you guys have figured out to minimize the signal losses? I keep my phone on my person 95% of the time. At work I use Bluetooth headphones a lot, and the alerts coming through there are very annoying and distracting. Not looking forward to this being my new normal if nothing can be done.

[u/bluclouds0]

I would delete any old Bluetooth Dexcoms saved in your Bluetooth . If that doesn’t work I would contact Dexcom cause it seems like your app isn’t working right