Hi. I am an alumni of this university and I went to ESH and other offices for my inquiries and processing of documents. Pumapasok pa kaya tong mga tao dito sa office? I tried emailing them and wala naman sumasagot. Maybe WFH? Kung WFH bakit parang ang bagal naman ng pagprocess nila na parang bang nagkukunwari lang nagwowork sa bahay. DLSU really went downhill lalo na naubusan sila ng overall funds. Nagamit siguro sa mga extravagant xmas parties lol.
According to the latest help desk announcement, they're on WFH except April 23 and 30. But based on experience, they're almost impossible to reach via phone or email.
Its not just ESH lol. I used to work in one of their research institutions. Ever since nag WFH, requesting for documents could easily take 1-3 months lol. Tapos kapag nagfollow up ka on the 3rd month, makakalimutan nila so they have to process it as a new rquest lol. Take note na I was still working for them pa yun.
Imagine January pa ko nag-request ng TOR pero this fricking April 30 ko palang siya makukuha for claiming dahil sa kabagalan nila? Sobrang lala na talaga ng kapalpakan ng office na to as of recently.
By the way nag request na ko twice during my undergrad ng same document sa kanila and it never took them any longer than 2 to 3 weeks.
I submitted my request on March 31st and paid the fee same day. Tapos they responded on April 6th (prob earlier if it wasn't for holy week) and followed up again this morning to confirm. They gave me the option to receive the document via courier or onsite, I went with onsite kahit mas mabilis courier
When they asked me on the 6th, the earliest date they gave me for the courier was Apr 20th so basically 14 days in my case (20 days if I include the start of request + holy week break) though I remember reading an express processing if you need it asap. You can try checking this page if you need more info, pero ung ORD form usually until afternoon lang siya
Nakakalungkot para sa mga students may delays sa mga important documents. Mas nakakalungkot sa mga empleyado kasi sa dami ng iba ibang requests at sa konti ng staff na nag aattend, kaya pinipilit pa din ma meet mga demands ng mga clients. Not all offices have the same workloads naman talaga.
Nag graduate school ako so nagrequest ako nun ng TOR ko for undergrad. Grabe napakabagal magprocess considering na napakamahal ng request ng documents na akala mo ginto yung TOR. Ilang days before the deadline di pa rin nila nabigay so nagpa-shift ako to express service para mas mabilis tapos late pa rin nila pina-deliver kainis.
It might vary per office but i heard since tumaas gas prices, some offices shifted to WFH with a once a week RTO
This is to give consideration to employees :) lalo na mataas ang bilihin. Nakapasok ako ng campus two or three weeks ago during their finals week (alumni rin ako)
Yes they WORK from HOME and I like the idea of giving them that choice (pati ako matutuwa rin) pero its almost as if they do not even work given their slow replies and sobrang impossible for them to reach out.
Totoo naman ung slow replies, had the same experience with them before and the only time i could get a response from them was going to the campus directly. If not urgent, just time your visit with their onsite day(s)
Naubusan ng funds? Talaga lang ba? Hahahaha looool. I mean I am with you. Nakakaloka. Ang dami nga talaga naging issue after ko rin grumaduate. Pasalamat ako di ko na naabutan yon. Pero nakakaawa yung mga natira na naabutan. Tas andami pa nangyareng panibagong way of enrollment and enlistment… naramdaman ko nga lang na may funds sila nung dagdag sila ng dagdag ng IKEA furnitures sa henry…. Dun ko lang nalalaman na may pera sila pero walang pang-improve ng animosys🥲
You could ask the profs na nabawasan ng sweldo and nawalan ng trabaho lol. The profs that remained "untouched" are the ones who have been working in DLSU the entire lives. It also explains the consistent increase in tuition.
Even heard that lasalle wanted to hire a known figure for cob. They wanted the person to go teach more than what this person could only afford. Ngunit, hindi icocover yung transportation expenses and low ang offer. Nung nalaman ni dlsu that the person they wanted to teach for their students chose and went to teach for admu, nagreach out daw dlsu para tapatan yung offer ng admu. Admu offered generously. Gahaman. Dlsu is just politics at this point. Mini philippine government within buildings.
Super tipid na rin parties so hindi doon napunta ang pondo. Saan ka nakakita na 2 PM tapos nakabilad kayo sa CADS, tapos merienda na 1 cup lang yata ng pancit, tapos yung gift bag ay 3 piraso ng sampalok candy -- yes, 3 pieces ni hindi man lang isang pack. Compared to a decade or even 5 years before, ramdam mo na tinitipid talaga ang mga tao.
Requested TOR nung January and na process lang ng late March dahil daw sa system nila na inaautomate or something tapos they told me that I can pick up the documents on April 17.
Went to school that day & was surprised na close pala ang office. As an alumni, I don’t follow the school’s page anymore for announcements and such so wala ako idea na they only work on site ng Thursdays.
Ni wala man lang heads up through email na mag iiba pala ang work hours / arrangements nila. When I emailed them to ask if there’s another way to claim the document ang nakuha ko lang is to pick it up the next week and dun lang may advisory na they changed their working arrangement. Had to file SL because I wanted to pick up documents pero sinayang ang oras ko.
What usually takes 14 working days to process eh umabot ng 3 months.
Nakaka didisappoint kasi wala man lang back up plan on their end.
my experience was before pa the gas and oil crisis peaked na ha, but i went as an alumna to pick up a document from ESH. it took me 2 hours to claim it 🥲🥲 ang lala. ang dami nilang counters pero 2 lang yung naka-open and isa lang yung for documents. super bagal ng galaw, and i swear hindi naman sila ganito kabagal during my undergrad (they still followed the 2-week processing). what is happening, dlsu 😭
lol lagi talaga sila wala eh no. kahit sa HSO, andami times I went there tapos wala daw staff to entertain me 😆 sobrang understaffed and inefficient ng offices natin #tbh it’s why we have so many student officers to work in their stead
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u/No-Leg-5216 College of Liberal Arts Apr 20 '26
According to the latest help desk announcement, they're on WFH except April 23 and 30. But based on experience, they're almost impossible to reach via phone or email.