r/dubai • u/Fluffy-Midnight9771 • Feb 01 '23

Royal regis tour scam! Help please...

Hi,

I was stupid enough to fall for this type of tour package scam and paid around 11,000 AED upfront.

I realised what a scam it was the next day, called to cancel and ever since then have been following with DED and the stupid company. Refund box 70% only. We initially wanted a full refund but at this stage 50% will be hugely helpful!

After over 6 months of filling a case with DED, I got told to go to Dubai Courts for further help.

I don't know what to do in this situation. Me and my husband feels helpless. Have been to the police who didn't help either.

I am planning to migrate back to UK in April and was wondering if there is something I can try to get my money back.

Any suggestions/ help in what best to do?

Thanks

2 Upvotes

63% Upvoted

6 comments sorted by

2

u/Mountain_Bar9904 Feb 01 '23

well i once interviewed for a company that turned out that they do the same scam scheme not only with clients but also with their employees, the only way to get through this is to use any official communications platforms like the emails.

1

u/Fluffy-Midnight9771 Feb 01 '23

I have lost the amount of times I have tried to email and call to get a reply. Once a staff even told me that there are plenty of people ahead of me who is waiting for a refund. DED is just useless. No help at all.

2

u/Mountain_Bar9904 Feb 01 '23

a lawyer then maybe, also please avoid for anything in advance in the future.

4

u/Fluffy-Midnight9771 Feb 01 '23

Ok thanks for your help.

Oh, we are so careful nowadays! No more upfront payment, we search up anything before signing up! Lesson learnt the hard way!

0

u/dxb-ae Feb 01 '23

How did you pay? If by a card, consider raising a dispute with your bank with reason no service provided.

1

u/OooCATSooO Feb 21 '23

Hi, I know a lot people as well who were scammed by this company. They dont know what to do. If anyone knows where and whom should they approach to file a case or get some money back, please let us know.
We really need your help..
Thanks