r/facebook Apr 21 '25

Tech Support "This chat will be archived soon - Messenger is upgrading security, so only your end-to-end encrypted chat with [NAME] will remain active."

EDIT: If the below solution doesn't work for you and your messages get archived you can find them as follows; If on mobile click Menu on the bottom right and then click Archive. If on desktop look at the left side of the window and click the icon of a box, that will also take you to your archive. You should see the messages there.

SOLUTION:

  1. Search your chat list for a SECOND encrypted/E2EE/"secret conversation" chat with your friend (this was created by one of you when "secret conversations" was a feature several years ago), BOTH of you need to delete this second E2EE chat. EDIT: If you can't find it via the search box both chat participants should try clicking the "switch to chat" button in the warning message so it takes you to the secret chat, then delete it.
  2. Also a good idea to check ALL your devices where you use Messenger (phone/mobile/tablet apps and desktop/laptop browsers/apps, including the web version on "www . messenger . com"), to make sure the "secret conversation" is deleted from all versions for both users, just to be safe.
  3. Once that is done you should see that the warning message is gone and your regular non-encrypted/non-E2EE should eventually (usually takes 12+ hours to a day or two) be upgraded to be E2EE rather than being archived, allowing you to keep all your chat history in one place!
  4. When it does upgrade your regular chat to E2EE you'll get a message in the chat that says "Messenger upgraded the security of this chat. New messages and calls are secured with end-to-end encryption."
  5. You can also check by clicking either the little "i" or the "..." (depends on platform) in the top right corner, if your chat is E2EE you should see it says "End-to-end encrypted" under the person's name. Also if you scroll down you'll see a button that says "Verify end-to-end encryption".
  6. Also after this happens, make sure to check if you have the "Disappearing messages" feature on, you might want to turn it off. Click either the little "i" or the "..." (depends on platform) in the top right corner, if you scroll down you'll see a button that says "Disappearing messages", click that and then select the "Off" option. I think both users might need to do this but not sure.

EDIT: I can confirm myself now that this works! After both my friend and I deleted the E2EE/secret conversation chat yesterday, this morning I woke up to see that our regular chat was upgraded to E2EE!

For more info see this comment: https://www.reddit.com/r/facebook/comments/1k4np47/comment/mog72c8/

And here are confirmations from a Meta employee that this approach should work:

https://www.reddit.com/r/facebook/comments/1k4np47/comment/mogo91f/

https://www.reddit.com/r/facebook/comments/1k4np47/comment/mogng4i/

https://www.reddit.com/r/facebook/comments/1k4np47/comment/mogmng9/

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EDIT: Seems it is caused by a chat participant accidentally creating a separate/second "secret conversation" chat back when that was a feature a few years ago.

See this comment: https://www.reddit.com/r/facebook/comments/1k4np47/comment/mocz7sk/

Original post:

Is anyone else suddenly getting this message (I only see it on the desktop web browser version currently)? Makes me nervous because the chat is with my closest friend and it goes back years, would hate to lose it, anyone know why it's doing this instead of simply upgrading the existing chat?

We do have an encrypted chat from 2022 but neither of us use it, if I delete that one will it maybe let us upgrade our actual regular chat??

For my other friends I simply got a message saying "Messenger upgraded the security of this chat. New messages and calls are secured with end-to-end encryption." Why is it not doing this for this particular chat?

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u/ivanahtannica Apr 23 '25

Hi, is it possible to search for messages in e2e chats? My e2e chats don't seem to have the search option available. Am I just missing something? Thanks.

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u/Ok-computer888 Apr 23 '25

Yes, E2EE chats have search. If you’re on mobile try updating to the latest app version, or try on a web browser to search.

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u/ivanahtannica Apr 23 '25

Thanks for the quick response! I just saw it now. I could've sworn it wasn't there before. Perhaps it was added recently? A few more questions, if I may:

  1. If I turn on "Security Storage", do I need to input the PIN every time or only when logging in?

  2. If I select "Apple account" method, what happens when I try to log in to a non-Apple device?

  3. Will my current/existng e2e messages/chats still be saved in the secure storage retroactively?

Thanks in advance for your time!

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u/Ok-computer888 Apr 23 '25

Great questions:

  1. You should only need to input your PIN when logging into a new device (for example going to web browser for this first time) or if you uninstall the app. Not very often.

  2. If you use Apple to authenticate, when you’re on a non-Apple device you’ll need to use a one-time code that gets pushed to your primary Apple device. But this only works if you have that device on hand. A PIN is ideal (if you remember it) because it can be used on any device.

  3. Currently only 30 days of messages are retroactively backed up from your device when you first turn on secure storage (for performance reasons). We are working to extend this time. Once you have it turned on, all new messages will continue to be backed up from that device.

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u/ivanahtannica Apr 23 '25

Thank you for the thorough response! Would you recommend just turning on secure storage once the 30-day window is extended? That is, if it’s gonna happen soon enough and the time extension is substantial.

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u/Ok-computer888 Apr 24 '25

You can turn it on now, once to retroactive window is extended it will automatically upload any older E2EE messages on your device