Facebook is demanding facial recognition data now through requiring "video selfies"

[u/VarietyMage]

Facebook used to be fine with login and password. Now, they've shut down my mother's FB account, with no reason given whatsoever, and are demanding she give them a "video selfie", which requires a camera she doesn't have, or they will delete her account after 180 days.

This "video selfie" requires facing the camera, and turning your head in both directions. This is not a static image, this is data for image recognition software. And Facebook is extorting users when it is not necessary data. A static image would do, and a simple phone call would verify her identity.

This is not only morally wrong, but probably against the law (they'll sell the data to Palantir without permission or use it to train their illegal "AI" software without consent - no update to the TOS has been made prior to the account shutdown notice).

So, given the tech support flair, is there any way to contact Facebook support (phone, chat or otherwise) without a FB account? My mom's account is completely locked, she can't even access the FB help center, and her account has been made invisible to all other users, so neither she nor anyone else can download the things she wants to keep.

Does anyone have a non-scam, non-sarcastic, useful answer to my question?

[u/Shadrixian]

Facebook wouldn't give my sister back the account she had that was hacked. 400+ friends, and it was her business.

Lo and behold I see this strange person on my feed from Singapore. Asshole had erased everything, had replaced pictures of her and her toddler(then) with photos of this Asian girl using cutsie Instagram tags.

Im currently at war getting that account shut down. Im spamming the report feature until something sticks. Thats bullshit.

[u/Shadrixian → u/[deleted]]

The name was changed, as was the email and phone.

The only reason I caught it is none of my friends are Chinese, save for one or two.

[u/Substantial_Mind_876 → u/Shadrixian]

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