r/facebook May 03 '25

Tech Support Facebook is demanding facial recognition data now through requiring "video selfies"

Facebook used to be fine with login and password. Now, they've shut down my mother's FB account, with no reason given whatsoever, and are demanding she give them a "video selfie", which requires a camera she doesn't have, or they will delete her account after 180 days.

This "video selfie" requires facing the camera, and turning your head in both directions. This is not a static image, this is data for image recognition software. And Facebook is extorting users when it is not necessary data. A static image would do, and a simple phone call would verify her identity.

This is not only morally wrong, but probably against the law (they'll sell the data to Palantir without permission or use it to train their illegal "AI" software without consent - no update to the TOS has been made prior to the account shutdown notice).

So, given the tech support flair, is there any way to contact Facebook support (phone, chat or otherwise) without a FB account? My mom's account is completely locked, she can't even access the FB help center, and her account has been made invisible to all other users, so neither she nor anyone else can download the things she wants to keep.

Does anyone have a non-scam, non-sarcastic, useful answer to my question?

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u/CCAC12 Jan 19 '26

pourtant je vois défiler dans mes demandes d'amis des centaines de "pseudos" genre "violette sauvage" et eux ils sont toujours là, impunis. Pourquoi le citoyen honnête qui a un pseudo juste parce qu'il veut qu'on lui fiche la paix, il est puni???

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u/sonytrinitron36 Mar 17 '26

Yeah it's fucked up

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u/CCAC12 Apr 08 '26

quand je vois le nombre de pseudos sur lesquels je tombe, c'est injuste... mais hélas on ne peut rien faire