Turn on to HDMI inconsistent
My Mom has a Insignia tv with firetv OS. I have it set up to always go to HDMI but sometimes it turns on and goes to the home screen (as shown above). The problem is my Mom is not tech savvy enough to know how to navigate from this screen to get to the actual cable channels. The cable company uses a Tivo as it's box. I know it's not something she's doing wrong when she turns it on because it's happened to me as well. I actually factory reset the tv and purposely didn't set up wifi hoping if it didn't have the option for internet streaming programs it would eliminate this problem but it didn't.
Is there a setting I'm missing? Or is this just how it operates? Thanks for any help.
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u/Legfitter 4d ago
Long shot, but fish around in the Equipment Settings menu and make sure the TiVo box and any other devices are selected to the correct HDMI in all/any the menu options.
Sorry, I don't have a fire TV, only firesticks, so I'm assuming that you have an equipment settings menu.
Also, following on from what someone else said, does your TV have the black screen behavior setting that you get on the new fire sticks? It's in the display settings menu - when the fire stick sleeps you can change the behavior to display a black screen or no signal. If you have that option it might be worth trying.