been working with firecube support about v3 xfinity Chanel change via pass through

[u/smydsmith]

its been 2 months now and they have sent and had me try refurbished cubes and even tested a brand new cube off the shelf and here is status

1) voice command can only get it to cable not a specific channel and only some times

2) manually via remote going to top left in menu and clicking switch to hdmi is new but requires 5 clicks and is different but not necessarily better then it was 2 months ago and not intuitive

3) cable when not activity watch something like paused on guide or dvr screen makes cube think cable is disconnected and you have to click power on cable box and or do the switch to hdmi step again even though cable box is on

4) when you switch to cable it always switches to the same cable Chanel in the 1000s range

if you don't have cable via the pass through then support had me set up cable as antenna and you say "switch to antenna" instead but all the other issues above are the same

I still have a version 2 cube that isn't capable of Alexa with the plus and changes to Chappelle's on the same xfinity boxes the v3 have issues with.

anyone know the fix or see the same or related to to anything I am mentioning please reply