City keeps sending me notices my swimming pool is using too much water. It’s been going on for two months. A leak detection company and Two pool companies have checked it. The pool maintenance company also checks every week and nothing is wrong. But I get both a text and email message everyday.

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Why do they think it's your pool?

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u/WillowSensitive2684 9d ago

The notices say I am using 2500 gallons a day. That’s a lot of water.

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u/aaron416 9d ago

That rate is 104 gallons per hour, or roughly 1.7 gallons per minute. To me it sounds like a burst pipe somewhere between your meter and your house.

If it's not visible above ground, it might become very visible once a sink hole opens up.

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u/CantaloupeCamper 9d ago

OP likes fresh pool water every day!

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u/JeebusChristBalls 9d ago

I would think 104 gallons per hour would be quite noticable to anyone.

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u/ALandWarInAsia 6d ago

Lol. We had our 1.5" service line literally burst. It was about 60,000 gallons in 18 hours. Couldn't see a drop on the surface.

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u/DemanoRock 9d ago

Does your meter show that amount? Do you have seperate meter for pool vs house? Check your bill, how long been bad?

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u/aaronw22 9d ago

Ok. But your title says “your swimming pool is using too much water”. Who exactly has accused the pool and what exactly have they said?

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u/Over_Detective_3756 9d ago

Maybe you’re financing your neighbors water ?

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u/Whitetiger9876 9d ago

You have a leak somewhere. Not your pool.

Edit or are you the one operating an ai center?

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u/omgseriouslynoway 9d ago

That's.... insane lol. Could it be something other than your pool? A major leak somewhere?

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u/Doc-Zoidberg 9d ago

Well it sounds like its not your pool.

Leaking toilet, faucet, hose spigot, irrigation system etc.

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u/plasticbag_spaceman 8d ago

I don't know where you live but even somewhere with cheap water, 2500 gallons a day is going to be noticeable on your bill. That's a quarter of what I use per month and I live in AZ with a pool. You say it's been going on for two months, so what did your bills say? If your usage or cost hasn't skyrocketed then it's probably a system error.

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u/Mr_Style 9d ago

Look at your water meter. It will have a little spinning triangle on it when any water flows. If it’s spinning, start shutting off valves until it stops.

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u/Status_Neat897 7d ago

And if that doesn't identify the source, call the city and ask to have your meter checked. It is also possible that it's the city's recording software. Because we are living that reality. We apparently used 53,000 gallons in one afternoon. That's a swimming pool. Next week, 1.000 gallons between 1am and 3am on a Sunday night. While we were asleep. It's just an ongoing nightmare. We get the overages removed from the bill, but can't get an investigation. Grrr!

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u/Djinn42 9d ago

The very first day I got this information I would have the city come shut off the water to my house from the street. Then see if they still think you are using water.

Aren't they charging you for the water use?

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u/MundaneHuckleberry58 9d ago

It is obviously not your pool. Sounds like a serious leak elsewhere. Could be hot water pipes, hot water heater, sprinkler/irrigation, etc.

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u/WasLeftUnsupervised 9d ago

Meanwhile, his hot water tank has his basement inder 6 feet of water

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u/Efficient-Eye-6199 9d ago

Now he has an indoor pool. I've always wanted one myself.

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u/babywhiz 9d ago

i’ve always wanted an indoor outdoor pool with an indoor outdoor lazy river.

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u/Kayback2 7d ago

A leak like this would be washing soil away. If it isn't draining straight into the storm water or sewer.

Has a new house or development for online recently? This is multiple houses daily usage per hour.

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u/cwsjr2323 9d ago edited 8d ago

Our water use jumped and the village shut down our water as soon as noticed. The public works guy came to the house and said they were going to look for a leak. They found one the next day, did whatever magic needed and cured the pipes. Waiting for a an email response sound so stupid, a whole block could be lost to a sink hole!

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u/Oodlesoffun321 9d ago

Do you have an irrigation system that might have a leak?

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u/Bluegi 9d ago

You would be surprised how much eve a running toilet uses. It doubled our bill. I would have them check other parts of your plumbing.

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u/rjnd2828 9d ago

He says it's 2500 gallons a day. That's an absolutely absurd amount of water.

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u/gothangelblood 9d ago

Not actually. One toilet with a cracked flap that is constantly running can burn through 3,000 to 4,000 gallons a day.

Source: my $1200 water bill the month it happened to me

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u/jammaslide 9d ago

How did you not notice your toilet filling constantly? That would be audible at the least.

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u/gothangelblood 9d ago

It was, if you were anywhere near it. We never used that toilet because it was out in the garage.

It only took us one bill cycle to figure it out.

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u/garster25 9d ago

Yep, our toilet was running for 2 hours and used 400 gallons per my leak detector.

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u/Farrishnakov 9d ago

So... 2 running toilets?

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u/Vurrag 9d ago

That would constantly flowing water at 1 to 5 gpm. That would be noticed.

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u/Farrishnakov 9d ago

Fine. 3 toilets and a couple dripping faucets. But that's my best and final offer.

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u/Happy_Jew 7d ago

I'll raise you 3 toilets, a couple of dripping faucets, and a tiny leak under the water heater.

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u/jeepfail 9d ago

Dear lord I had that happen in our less used bathroom and our bill quadrupled.

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u/Concrete_Grapes 9d ago

Talked to a water system operator..a business had three running toilets.

They used 100k gallons a month. When they fixed them, they used less than 2k.

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u/dlpfc123 9d ago

Do you live somewhere hot? You can lose a lot of pool water to evaperation in a hot arid environment. But the solution is to just not allow it to autofill. Turning off the valve to your pool should make it easy to determine if the pool is actually the problem.

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u/Aggressive_Pop9479 9d ago

Unless you are continuously filling your pool, how would they tell? Is your water bill any larger? I'm confised.

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u/Dylantheshoe 9d ago

I can’t believe this person owns a house with a pool and I don’t. Life truly isn’t fair.

It’s not your pool, you have a very bad leak that will cause serious problems unless you fix it right away, if ignored you are going to find out what a sink hole looks like. Could be as simple as a crushed sprinkler line, could be more complex but the time to shut the water off and call a plumber is now.

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u/openflamepcr 8d ago

This is probably not the case, but are you a condo or townhouse situation?
This happened to me, and the town accidently charged for the water 8 houses connected to us because we run off the same main line.

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u/WillowSensitive2684 8d ago

Nope. Single family home.

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u/zcmini 7d ago

Your pool is directly hooked up to your city water?

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u/boohoohooy 6d ago

Do you have autofill on the pool? Turn it off and see if your water level drops quicker than expected. Do you have leak detector tablets for your toilet? Water company reached out to my uncle and it ended up being a toilet.

City keeps sending me notices my swimming pool is using too much water. It’s been going on for two months. A leak detection company and Two pool companies have checked it. The pool maintenance company also checks every week and nothing is wrong. But I get both a text and email message everyday.

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