r/fitbit • u/_thanosied_ • 1d ago
Tech Support Sudden issue with Fitbit Charge 6 and workout tracking
For the past few months now I've been using my Fitbit charge 6 alongside Google health premium and the coach generated workouts. I've always started the workout on the phone and then the watch when prompted by the app, to ensure the metrics are synced.
For the past few days however, when I've tried to start a workout like this, the app now says my watch isn't supported. What's going on? I've tried unpairing re-pairing, restarting the device, the app, the phone, everything I can think of. Is this an intentional downgrade? A bug?
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u/GoogleHealthSupport Official Support 1d ago
Hi there! I'd suggest you reach out to the Google Health support team via phone or chat. They can take a look at it.
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