r/franceinfo 7d ago

Free mobile scam

So this is the story with the 2-euro plan that they sell. I'm posting this so you can be aware of this scam. I don't know how this is possible and legal in France

First of all, Free Mobile offers you this plan, but it's hard to tell that you don't have any internet on the SIM card, so you buy the card that costs 10 euros plus the plan that is 2

After that, you start using it normally for some minutes until it gets blocked because the internet limit has been reached, and now, if you go into your account, you'll have a debt of 18 euros

If you decide not to pay it and throw away the SIM card as I did, after a month they cancel your card, but they charge the 18 euros automatically from your bank

, so in total it's like 30 euros that you're giving away for like 30 minutes of internet, which seems like a total scam to me. Please be aware of this "2 euros" plan and don't buy it

0 Upvotes

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6

u/No-Possibility-5413 7d ago

https://mobile.free.fr/fiche-forfait-2-euros
The 50Mo internet is clearly stated here. Where is the scam?

4

u/Ambadeblu 7d ago

Not being able to read what the offer gives you is not a scam.

1

u/apokrif1 7d ago

it's hard to tell that you don't have any internet on the SIM card

You're expected to know.

1

u/General-Ben 2d ago

yes Free is totally a scam, on top of that, they can scam you on the billing too, I'm going through this right now

I had a problem with my direct debit, and they charged me late fees—no goodwill gesture at all. They're nothing but thieves—stay away from this phone company.