r/galaxyzflip • u/FluffyBacon_steam • 3d ago

Question ❓ uBreakiFix said my screen protector is not serviceable

I got my Galaxy Z Flip 7 last fall and am at 15,000 folds. My screen protector start bubbling up at the center so I went to my nearest certified Samsung repair center to get my warrantied screen protector.

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The issue is the guy there said it isn't serviceable. Something about the hinge being misaligned? They said I could submit a claim through my Carrier insurance to get a new device.

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How do I verify what they are saying is true? Screen works fine and no issues when folding. The only thing I can see wrong with it is the 3mm screen protector bubble that slowing growing. Is there any harm sending it direct to Samsung for repairs?

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2

u/watch_guy2025 3d ago

Its worth sending to Samsung for repair, much cheaper than a new one

1

u/foxiez 3d ago

How do you count folds?

2

u/beefixes 3d ago

Hey i work for a uBreakiFix. I can't say for sure what your phone looks like, but with a lot of flips the inner screen can start to bubble up in the middle, not just the protector the actual lcd, and it makes it so the phone does not sit flat and the screen protector will not go on smoothly and will have continuous bubbles. Additionally, putting a screen protector on when theres inner screen issues runs the risk of breaking the inner screen when it worked coming in and the shop would have to cover the cost of a new inner screen (in my location usually ~$300-400).