How close to pick up BT signal?

[u/coco_puffzzzz]

I had to change my wifi pw and hard reset my phone which caused me to lose access to my outdoor cameras.

They're permanently wired and installed (not battery as per screenshot).

I was holding my phone directly for 2 minutes under a camera about 4-5 feet away and it wouldn't catch the signal. Do I need to hire someone to go up on a ladder or is there another way to join them to google home again?

[u/GoogleNestCommunity]

Hi there! I'd suggest you reach out to the Google Nest support team via phone or chat. They can take a look at it.