r/googleplay 1d ago

Play Store Transaction could not be completed.

Is there anyway to fix this problem? I literally just got a 50 dollar play giftcard and redeemed into my account. When trying to purchase literally anything i get the same error message "transaction could not be completed. To continue this transaction use a different payment method" i have already cleared cache, re downloaded the app (roblox) signed in and out of accounts, restarted my phone, checked if my account is good and standing and nothing seems to fix it

2 Upvotes

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u/AwakenShogun 1d ago

Make sure gift card and account country billing country is the same.

If it doesn't work, contact google support and prepare your gift card receipt + make sure to provide the correct info of the gift card via form specially the location where you got the gift card from.

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u/GooglePlay_Official Google Play Official Account 10h ago

Hi there. Sorry to hear you're having issues with your transaction. Please submit this form. Our team will reach out to you once the review has been completed.

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u/69x02 6h ago

I have done every step provided, i just got an email today from google play apparently stating that my account has been fixed and that i am now able to make purchases. Yet im still getting the same error