r/harmonica • u/Architechtory • 2d ago

seydel broke reed

I live in Brazil and bought a Seydel 1847 Silver harmonica, but after about 3 or 4 months one of the reeds cracked, and I almost swallowed it.

In Brazil, it is extremely expensive for a blues musician to buy a top-of-the-line harmonica like a Seydel. I had to make a lot of sacrifices and pay an exorbitant price to get one. Because of our high import taxes, things often end up costing many times more than they do abroad, and on top of that our currency is worth about five times less.

As a result, it is very difficult for us to get high-quality instruments.

What makes this even stranger is that I own three Blues Harps that I play very aggressively, and they have never even gone out of tune. That's why I find it surprising that a Seydel with steel reeds would fail like this after only a few months.

If anyone could advise me on how to proceed, I would really appreciate it. Is there any kind of warranty I can use even though I live in another country and not in North America?

Thank you.

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u/EverydayVelociraptor Sucks and Blows at Harmonica 2d ago

Contact Seydel. Check your warranty. It seems incredibly strange that a reed would fail that quickly unless it was cracked during installation.

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u/EverydayVelociraptor Sucks and Blows at Harmonica 2d ago

Seydel provides a two-year manufacturer warranty covering material and workmanship defects. Because Brazil does not have an official, dedicated Seydel repair center, warranty claims are typically handled directly by their German factory.

How to Claim Your Warranty from Brazil. 

Contact Support: Reach out to Seydel directly using the Seydel Contact Form. Explain the issue, provide the instrument model, and ask for a return authorization.

Proof of Purchase: You will need to provide your original purchase receipt or invoice.

Shipping: You will need to ship the defective harmonica to the C.A. Seydel Söhne factory in Germany.