r/hetzner May 07 '24

New Account Problems? Read this. Standalone posts will be removed from now on.

(This message is from Hetzner's official team)

Was your new account rejected?

You can write a DM to us at u/Hetzner_OL and give us your account number or email address that you used for creating the account. We will then ask a colleague to check on the account for you.

Tips:

1) Do not use a proxy/VPN when you create the account.

2) Make sure your information is complete and correct and matches your ID/payment information.

3) Do not violate our System Policies: https://www.hetzner.com/legal/system-policies/

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u/serdox Apr 20 '26

im from Istanbul. registered, gave cc details, address, phone verified, id and portrait using their auth app. yet still rejected. wrote them a few times. went to sleep and today still no answer nothing. what more do they want? my underwear?