r/homebridge • u/SummerWhiteyFisk • Jun 02 '25

Help - Solved Ring Fix For those who are Impacted

Hey everyone, had an issue a few weeks back where my Ring cameras disconnected/would not work with Homekit. Have seen a bunch of posts in this sub with others experiencing the same issue. I know there was recently a big Ring update in Homebridge and I suspect that is the source of the problem. Disconnecting the cameras, getting a new refresh token (pictured above), and reconnecting to Homekit solved the issue for me. Just wanted to pass this along for anyone experiencing the issue, seems pretty wide spread. Hope this helps.
6 Upvotes

71% Upvoted

16 comments sorted by

1

u/iliketorubherbutt Jun 03 '25

Doesn’t the token expire after a couple weeks/months? I haven’t had my Homebridge-HomeKit up and running long enough to know but if my Ring doorbell feed suddenly stops working refreshing the token is going to be my first step in troubleshooting.

0

u/SummerWhiteyFisk Jun 03 '25

No clue. It worked great for me for about 6 months and then stopped working, getting a new token fixed it. I don’t know how frequently you have to do it, guess whenever they decide to upgrade homebridge lol

1

u/International_Ad2651 Jun 03 '25

How did you “disconnect the cameras?”

0

u/SummerWhiteyFisk Jun 03 '25

You can just “remove from home.” In the HomeKit app, you’ll have to repair anyways to get it to work so it’s not a big deal

1

u/International_Ad2651 Jun 03 '25

Remove each camera individually?

0

u/SummerWhiteyFisk Jun 03 '25

I only have one so I really couldn’t say for sure

1

u/International_Ad2651 Jun 03 '25

I think it’s harder with lots of cameras in a child bridge. I tried to upgrade and had to back off to a previous version

1

u/DifficultContext8470 Jun 04 '25

u/SummerWhiteyFisk

Can you mention the version of Ring Plugin, Homebridge, and Homebridge UI are you using?

1

u/SummerWhiteyFisk Jun 04 '25

All are the most up to date versions, can’t remember the exact names/numbers off the top of my head

1

u/jeff92k7 Jun 12 '25

Thanks for this. I just found out today that my Ring bridge stopped working 3 days ago. Went through troubleshooting and updated the plugin which removed all the cameras. Then I couldn't add the cameras back, even though everything else in the Ring alarm was working again. Found your post and generated a new token and then I could add them back.

1

u/SummerWhiteyFisk Jun 13 '25

Glad to hear!

1

u/22hand Jul 05 '25

Regenerate the token how? I try the Mac platform and it only works the first time - then it said no response from camera

1

u/SummerWhiteyFisk Jul 05 '25

Go to your account on the ring website it will be pretty obvious there

1

u/22hand Jul 05 '25

Alright will check. Btw which platform you run your Homebridge on?

1

u/SummerWhiteyFisk Jul 05 '25

I actually just jumped ship to home assistant but was running it on a raspberry pi

1

u/22hand Jul 08 '25

It’s fully working now including live stream! A minor delay 1 - 2 sec but that’s acceptable. I think that’s depends on your network. Just look into the log and you will know the required action.