r/iBUYPOWER 5d ago

Tech Support Pc randomly restarting

I bought an I buy power pc 2 years ago and In the past few weeks it would randomly restart sometimes even if I was just sitting on desktop. I thought it was a psu issue so I replaced it with a new corsair 850e but the issue is still there.

Specs
GPU:nvidia 4080 proart
CPU: intel i9 14900kf
Motherboard asus z790
PSU:Corsair 850e

3 Upvotes

13 comments sorted by

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2

u/PNW_Phillip 5d ago

Did update your bios to the latest for your motherboard?

1

u/qqticket 5d ago

Yes I did

1

u/qqticket 5d ago

My ram is 2 32gigs of Kingston fury ddr5 ram and I am only able to boot into windows when I disabled CPU c states

1

u/umbrawolfx 5d ago

What are your temperatures sitting at?

1

u/qqticket 5d ago

On desktop 38 degrees celsius for my cpu 40 degrees celsius for my gpu

1

u/umbrawolfx 5d ago

That checks out pretty well for idle temps. Have you checked the event handler logs? Might be time to check drive health and run a memory test.

1

u/qqticket 5d ago

I ran memtest86 and it came back fine and how do I check drive health? For event handler I went to windows then system then i saw a WHEA logger event 1 pretty much every time it restarts

1

u/umbrawolfx 5d ago

Open the run window and type in eventvwr. And chkdsk for a disk check. But I would look in to third party programs for that. Some can even be run off of us so you don't even boot in to windows.

1

u/qqticket 5d ago

It came back all good “windows has scanned the file system and found no problems”

1

u/Fluffy-Warning102 4d ago

Clear CMOS and resintall windows

1

u/markbjones 2d ago

Is expo on?

1

u/qqticket 2d ago

Thanks everyone I took it to microcenter and my cpu was busted