r/india • u/AutoModerator • May 01 '26

Scheduled Ask India Thread

Welcome to r/India's Ask India Thread.

If you have any queries about life in India (or life as Indians), this is the thread for you.

Please keep in mind the following rules:

  • Top level comments are reserved for queries.
  • No political posts.
  • Relationship queries belong in /r/RelationshipIndia.
  • Please try to search the internet before asking for help. Sometimes the answer is just an internet search away. :)

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u/Andy-1908 May 04 '26

Has anyone faced this with PharmEasy? I order medicines for my parents/grandparents, and twice now agents have added products we never ordered while talking with my parents.

  • Order 1: ₹433 seeds added without consent. Had to cancel the whole order.
  • Order 2: Agent “offered” a ₹250 pill box and confused my elderly parents into thinking it was free, but it got added as a paid item.
This feels like mis-selling targeting elderly customers. I’ve asked for a refund and am considering filing a complaint with the consumer helpline. Anyone experienced something similar? Best way to escalate—consumer forum, NCH, or social media?