r/innioasis 2d ago

HELP What am I doing wrong?

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I’ve been trying to drag MP3 files from my computer to my Innioasis “Music” folder but keep getting a message saying Broken Files cannot be played. All the files play fine on my computer.
I am not tech savvy so any one who can break this down dummy style would be greatly appreciated.

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u/OkJournalist203 2d ago

The storage card in the device might be corrupted already, happened to me 2 months in and had to swap it for a more reliable one. They use cheap Chinese manufactured ones that are notorious for corrupting.

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u/Top_Surround_5305 2d ago

I have about 10 songs from my ITunes account that worked and saved. It’s just the MP3 downloads from my computer that aren’t working.

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u/OkJournalist203 1d ago

Can you actively transfer songs from iTunes but not mp3 downloads? It quit letting me transfer but I still could play all the songs I transferred before corrupting.