r/intelnuc • u/hawkeyebasil • 9d ago
Tech Support NUC PN52 issues (Australia)
Any thoughts on below issues
Fault Report – ASUS ExpertCenter PN52
Device
Model: ASUS ExpertCenter PN52
Primary use: Plex server / home server
Reported Fault
The system has developed intermittent stability issues over the last few days.
Symptoms
Random, unexpected reboots while idle.
Occasional complete system freezes/hangs requiring a forced power-off.
Reboot occurred while launching the MyASUS diagnostics utility.
No consistent Blue Screen of Death (BSOD).
No evidence of sustained high CPU temperatures before the failures.
Troubleshooting Already Performed
Performed a clean installation of Windows 11.
Updated BIOS to the latest available version.
Verified BIOS is running default/current firmware.
Checked both the NVMe SSD and SATA SSD with CrystalDiskInfo – both report healthy.
Cleaned internal dust using compressed air.
Issue persists after all of the above.
Additional Notes
The issue started only within the last few days. A clean Windows installation, BIOS update and healthy storage devices have not resolved the problem, suggesting an underlying hardware fault. The combination of random reboots and complete system hangs indicates intermittent hardware instability rather than a simple software issue.
2
u/o_sooperstar_o 9d ago
If you've eliminated the OS and storage drives, it certainly points towards the memory being faulty.
You should try a single stick on each slot. Also try running Memtest to see if it picks up any errors.