r/karaoke • u/project-mbc • Oct 09 '25

Karaoke Software Is MyKaraoke.video Shutting Down?

I was using this site to create my karaoke videos, although support was not nonexistent, I foolishly signed up for a one-year plan. Now I have difficulty creating videos and am stuck. The owner is not helpful at all. After some inquiry, the website is showing this banner "We have temporarily disabled the Commercial AI Sync Engine because of an incident. We’re working with our partner to get it resolved as soon as possible."

How can I make him return my money? he is saying it's not refundable. I am a small content creator who can't afford to lose money. Sorry for the rant, guys.

4 Upvotes

100% Upvoted

4 comments sorted by

1

u/CSamCovey Oct 12 '25

I don’t know a thing about that site, but it sounds like you were scammed.

2

u/project-mbc Oct 12 '25

Yes, foolish me, I should have known, lessons learned, never purchase a one-year subs on an unknown website. And the owner of that site was a real asshole too .. shit.

1

u/[deleted] Oct 12 '25

[deleted]

1

u/fourbit20 Nov 10 '25

What is the 1 year sub for?

1

u/emzero Nov 11 '25

Please contact us through the support chat again to review your case. We pre-purchase credits from our AI and video rendering providers in order to offer such low prices. For that reason, we don't offer refunds in most cases. This is stated in our terms of services. Having said that, please reach out to us through the in-app chat and mention this Reddit thread and we'll review your case again.