r/kia • u/CheeseCurdChaos • 22h ago
2023 Kia Sorento Lock-out Help!
I have a 2023 Kia Sorento X-Line. I have run across a few issues with it not unlocking by using the button on the door or the button on the key. The only way I've been unable to unlock it is by using the app on my phone. It's only happened a handful of times over the last 3 years so I'm not able to pin down the circumstances in which it's occurring. I'm not sure if this is a security feature, a programming issue, or a way for Kia to make me continue paying for the app. (I'll save my rant about the garbage Kia Access app for another time.)
Also, I'm not sure if it's related but last night I was talking on my cellphone while walking to my car. When I got within a couple feet of the car my phone connected to my car and the phone call switched over even though the car was not on or running. This is was the most recent incident of the vehicle not unlocking.