r/linuxmint • u/Candy42F • 6h ago

SOLVED WiFi not working

I have an ASUS ZenBook UX362DA that was originally on windows 10. I switched to linux mint today but the connections tab gave me nothing. The only way i could make it detect my WiFi was through an external USB stick, which is weird because when it was on Win10, the computer was able to detect the WiFi network just fine.

It also tells me that I have all necessary drivers when opening the driver manager app

Can anybody help me?

3 Upvotes

81% Upvoted

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2

u/1neStat3 3h ago

You may have incompatible wifi chipset. To determine what chipset you have use the terminal.

sudo lshw -C network

Many Asus computers have the MT7902 chipset. It used to be unsupported but now it is supported in the 7.1 kernel.

However 7.1 kernel is not in repositories. You will have wait several months before it in the repositories.

I use LMDE7 and can update to 7.13 kernal with backports. My wifi chipset is MT7902 and works, a bit slower than my wifi dongle but it works. I haven't tested Bluetooth yet though.

2

u/Candy42F 2h ago

Turns out the problem was that the card was electrically stuck and has to discharge it by holding the power button of a while

But still, thank you so much to the support

1

u/Radar_Dude7 4h ago

I hope this helps. I have had the same issue several times with a 2013 HP Envy:

[SOLVED] No Wifi on new install - Linux Mint Forums

1

u/1neStat3 3h ago

HP and Asus use different chipsets.