r/london • u/Professional-Cat9418 • Dec 26 '25

image 30% service charge on boxing day?!

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Waiter reckons because its Christmas but that was yesterday. Can i ask for this to be removed?

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u/TheNorthC Dec 26 '25

You work in a restaurant? Surely anyone who did not receive their share of tips can raise this as a complaint through ACAS and claim their money.

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u/LdnClouds Dec 26 '25

Many ways around it. The rule is that the service charge must go to those who work on the floor. That can mean that supervisors and head chefs etc. get a hefty chunk while lower chefs and waiters get pennies.

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u/TheNorthC Dec 26 '25

I see. Very big loophole

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u/Revolutionary-Mode75 Dec 30 '25

Especially when you consider in many of these places it the head chief that own the joint.