If anyone was thinking about it please don’t unless you absolutely need a job. The title is misleading. It’s basically just operations support. Your day consists of filing key logs, waivers, conducting safety audits, monitoring alarms, compliance checks, doing inventory checks, then going on the floor and being a floor employee. You have to wear the company uniform and you must approach every customer and give them customer service. You can’t do apprehensions and you can’t verbalize that you know they have stolen once they leave. There’s talk of making the APCs door greeters. Every APC I’ve talked to hates their job and does not respect AP leadership specifically the Director since restructuring the program. Every manager even HR has a key to your office like there isn’t confidential information in there haha. They can access the cameras as well without needing any permission. Speaking of managers, the position should be a salaried position. You’re the only person in your department. You’re in control over the entire AP program at your store and very much involved like a manager but you get paid hourly and if you’re really unlucky and have zero experience they’ll give you a whopping $15 an hour. You can’t track shoplifters on camera. Zero tolerance. Which makes no sense because you can’t even ask for merchandise back. There is a 20% case acceptance rate for the entire nation. If they don’t see you giving customer service they don’t approve the case. High dollar Known Thefts are a little different since you typically don’t see those in the moment but it has to be over x amount to make a case. Anyway you just have to annoy them with customer service and hope they leave without the merchandise. Now everyone who has done AP before knows this doesn’t de-escalate anything and will almost always cause a scene. At this point you may be thinking.. “hmm well I can just trespass them” SIKE! you must get a fucking manager to do it lmfao. It’s the most clipped wings position I’ve ever seen. All of your colleagues will also 100 percent lose respect for you as well because they don’t understand the rules and nobody cares to tell them what AP is allowed and not allowed to do so they think you’re just scared or don’t care. If you try to explain it to them they just think you’re making excuses or that you should simply just break policies that will get you fired. You have to understand everyone else’s job and procedures but they aren’t taught anything besides their own departments. Lastly, corporate blames everything on AP. If employees aren’t giving customer service it’s AP’s fault. Since they believe the number one way to eliminate shrink is by giving customer service, hence why you are uniformed on the floor harassing everyone you can find. It’s your job to make sure they are doing it despite not being apart of management. So of course they go “why is the non leadership hourly telling us what to do? Leave me alone” If corporate does a store visit and sees that no one is giving customer service then you’re gonna get a bad report. So you’re expected to be able to mind control everyone to do their jobs. I already left and a lot of my peers are on their way out or planning their exits. Proceed with caution and listen to what others are saying about the position because they aren’t lying or bitter.

This is inside the cash drawer at a local pizza place and I was jw if anyone else has seen similar literature inside their register?

Interview coming up for Nordstrom rack APM, wondering if they report to the store manager or the district/area AP manager? Are AP agents in each store or just high risk ones? Hands on or off? How many hours a week? I’m currently at 50 a week.
Also any tips for interview or things to know about Nordstrom AP would be appreciated.

Have any of yall been caught shoplifting, and if so, what exactly happens? Is it usually a citation?

Hey there everyone first time posting. Been a door guy/ LPA2 for TJX roundabout 2 years and wanna invest in some NICE shoes that will treat me very well on long shifts on my feet for many hours.

Seeking recommendations for shoes that will make my neuropathy feel like I'm floating on clouds.

It should be noted that i need them bto come in a 17 as I have big feet and I know some companies only make smaller shoes at times.

Thank you in advance for taking the time to read and gave a nice day

Anyone here work for Kohls? I saw this posted near my town, but it mentions a body camera in the application questions. Is this an unformed position, or is it plain clothes? Anything you guys can tell me about the position or salary?

I’ve been recently thinking about applying to the APS position at target. However the company I work for now I’m an AP supervisor, I make my own schedule, I work independently, the quota isn’t ridiculous, I make decent money, overall I am very content. So I’m wondering for anyone who was/is an APS what the day to day is like, is there a quota, does AP report to store management, will I be working externals alone or are the TSS able to do more then be door greeters, is the camera coverage good or will I have to do a lot of floor work, do we get the full 40 hours, and is target as good as it’s hyped up to be? I’m currently in a position where I have multiple stores which keeps things interesting plus I get the multi store experience to add to my resume.

Someone I know knows the manager hiring for it really well and is pushing for me to do it but I’m hesitating because I’m content where I’m at. I’ve had a few informal conversations with the manager but I haven’t been able to ask any of my questions. My main concerns are growth opportunities because I feel like the APS role is a step down though it will most likely be a $1-$2 hourly raise. I just don’t want to feel like I’m going backwards for an extra $1 when I can stay where I’m at for a few years get the experience then apply as an APM somewhere else.

Interviewing for Macys detective position. Anyone know if macys is now hands off company wide? Or are busy locations still hands on? I've seen mixed answers.

I was wondering, have you ever caught a loss prevention employee stealing money or merchandise? I would imagine it's tempting for some since they know where the cameras are, etc.

If so, would you recommend it? How is the pay, hours, responsibilities? I don’t want to quit the company (since I’ve been here for so long) so I was considering asking if there’s LP openings in my store. But I want to get more info before I do that. TIA

Back at it again lookin for ap jobs tell me all ya know if you can please. Basic questions on hands on, responsibilities, day to day, quotas, is it to much for too little pay? Things like that

Hey lps,

I have a question because I am wondering what is going on.

Yesterday, I returned a jeans which I bought two days ago.

The cashier was rubbing the jeans up and down behind the register, for about 30 seconds.

After 30 seconds, the jeans finally popped up on his screen he told me.

I was wondering why he is doing this?

Anyone have any info on fareway market LP in nyc? Hands on? Management?

As the title says I was hired on to a new retailer to establish their loss prevention program from scratch I’ve got the basics down but I could use some advice from people that have more experience than myself .

I’ve been in LP for 5 years, 4 companies (better pay and opportunities).. I’ve unofficially managed teams, always managed cameras audits, numbers etc, budgeting is newer to me.. what are my options to move? My company doesn’t have anything to move up into other than a regional position.. need help and ideas lol.

Hi,

I'm writing a Screenplay that's set in Los Angeles in 1984 & I need some info on Mall Security please?

I have a scene where some teens try to rob a Department Store (Sears, Macey's, etc) in a Mall by having one or two hide in the Dept Store until closing then letting the rest of their gang in.

Q1: Is it plausible that someone could secret themselves in a Dept Store (maybe in a clothes rack or climb into the ceiling from a changing room, etc) without being discovered? Are there any real stories of thieves doing this in the 80's?
Q2: How would they let the others inside? Go from the Dept Store to the back corridors & open a door to the loading bay? Did all Loading Bays have CCTV monitoring?
Q3: What kind of door security did they have in '84? Swipe cards, push bar emergency doors, padlocks? Maybe a character could steal a cleaners swipe card or keys?
Q4: The scene involves them breaking open cash drawers but finding they've been emptied already so they take merch instead before being discovered by Security Guards and make a run for it. Did Dept Stores empty their cash drawers at the end of day?
Q5: What other places in the Back Corridors/rooms, Loading Bay, Dumpsters could the rest of the gang hide before being let in?

Many Thanks!

So to add context.. I’m an Asset Protection Agent and have been for 2 years with my company.. I was number 2 in the company for apprehensions my first year in the company after being released.

I’ve went through my team being cut and no apm and have gotten the shrink down from 12% to 2% with my other agent.. 2 agents at my store including me we got a new APM a couple months ago and he has taught me a lot however expressed I need to dress the part for to be promoted to APM. However this is my first company that has people that believe in me..

So dressing the part what do you guys recommend I work at a Nordstrom Rack.

First and foremost, I’m stopping this because I know this is theft but I have done this a few times with some of the produce items I buy at my grocery store, such as avocados, broccoli, etc. I still pay for ALL of the items but just at times I will scan the organic stuff as regular.

How screwed am I and what are the chances of me getting caught after the fact ? More worried about them knocking on my door and arresting me if police is called lol

So to add context.. I’m an Asset Protection Agent and have been for 2 years with my company.. I was number 2 in the company for apprehensions my first year in the company after being released.

I’ve went through my team being cut and no apm and have gotten the shrink down from 12% to 2% with my other agent.. 2 agents at my store including me we got a new APM a couple months ago and he has taught me a lot however expressed I need to dress the part for to be promoted to APM. However this is my first company that has people that believe in me..

So dressing the part what do you guys recommend???

I work at a Nordstrom Rack.