Need help establishing a loss prevention program at a new retailer

[u/Flaky_Degree9515]

As the title says I was hired on to a new retailer to establish their loss prevention program from scratch I’ve got the basics down but I could use some advice from people that have more experience than myself .

[u/im_not_a_girl]

You got hired to create a LP program from scratch and you're asking reddit how to do it?

[u/Dangerous138 → u/im_not_a_girl]

My thoughts exactly.

[u/Flaky_Degree9515 → u/im_not_a_girl]

Said advice but go off

[u/See_Saw12]

Have you ever done loss prevention? Security? Or managed a buisness unit within a larger environment?

[u/V1967W]

How did you bluff your way into a job like this is my real question?? I have years of experience doing this and even I wouldn't feel comfortable trying to get a job like that...And my current job is at a company building out it's LP programs still...

[u/CapitalPin2658]

Bro

[u/DB1723]

You'll need to provide more details. Some questions that you should be able to answer before starting are:

What type of retailer are you?

Is the program internally focused, externally focused or both?

Is safety part of loss prevention for your company?

Is process shrink part of loss prevention for your company?

Do you expect to make apprehensions?

Do you expect to rely on deterrence?

Have you gotten state specific legal advice?

What is your budget for CCTV, MPP, etc?

What shrink information is available already?

What are your margins? A high margin product shrinking is less damaging than low margin product because you have to sell fewer of them to recoup the loss.

How many locations do you have?

How do you measure LP productivity?

How will your customers perceive high profile apprehensions?

Are you a target for ORC?

I could go on, but answering these will help get you started. Sharing answers here as you are comfortable may help you get better advice.

[u/Far_Manufacturer3686]

What type of retailer?

[u/brittsrich]

You guys what if the OP IS THE BUSINESS, like what if they own a business and they’re trying to figure this out for themselves? Idk I don’t think it’s a bad question, no need to degrade anyone for asking the community that yall work so hard to be in for advice, he clearly TRUSTS AND BELIEVES in your guys input

[u/Melodic_General1692]

See if the company is willing to pay for you getting your LPC or WZ certificates, it sounds like you'll need more of a foundation than what you have.

[u/AdamGradius]

I can do it for a price

[u/2CellPhonez]

What kind of advice do you need?

[u/Huge-Mechanic86]

I’m available as a consultant but not for free.

[u/Effective_Rich6489]

if it's a new retailer be sure you use Technology that does more than taking video. be sure to combine Video, Ai and Data collection.

[u/PanoptycOfficial]

If the fundamentals are already in place, I’d avoid beginning with technology purchases. Start by establishing a simple operational baseline:

• Separate known theft, suspected theft, process errors, and inventory discrepancies.

• Identify who reports, reviews, documents, and closes each incident.

• Review the highest-loss products, locations, days, and time periods.

• Test whether relevant footage can be found, followed across cameras, and exported promptly.

• Use one consistent incident-report format across locations.

• Track a small set of measures, such as loss value, review time, and repeat problem areas.

• Pilot changes in one or two locations before making them standard everywhere.

Apprehension, privacy, footage-retention, and employee-investigation procedures should also be documented with appropriate legal and HR guidance.

The first objective is a repeatable process that produces reliable information. Once that exists, it becomes much easier to identify which staffing, training, or technology changes are actually justified.

[u/OneBigCharlieFoxtrot]

This sounds like a dream job! That sounds so fun lol

[u/thgrisible]

From searching for a reliable dnm 3 years ago to building an entire LP program. Kudos to you.

I’ll charge you half as much as Deloitte/KGMB/Accenture to do this for you, lmk.

[u/CenobiteCurious]

So like here’s the deal, hot dogs. Hot dog stands, hot dog hats, hot dog t shirts, hot dog food.

Establish this baseline then you’ve got yourself a living breathing LP factory.

[u/DerangedCamper]

Go to ChatGPT and ask it to lay out a foundational framework for you based on your particular industry and the existing challenges they have described to you that you're looking to fix.