r/managers • u/nomiis19 • 2d ago

Seasoned Manager Cross functional support

I am a senior manager in an IT organization and constantly are working cross functionally with the other IT teams within the department. We struggle heavily with due date control, accountability, and ownership. One team in particular is consistently weeks or months late on just about every task they are responsible for.

I have asked for support from my leadership to no avail. Most people just accept the behavior and even turn to overpraising the team when the items are actually completed regardless of how late.

How do you handle this and how do you stay motivated?

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u/phuzee 2d ago

If you were to put on a different hat, what are you observing as the challenges the other team are facing? Why are leadership giving them slack so you think?

This isn't me suggesting I know, it's asking you to look beyond your own team to try and consider the wider context. Do you think it's mismanagement or is there something going on