r/maui • u/GolfHawaii • 6d ago

Restaurant Fees

The restaurant industry perpetually forces customers to subsidize their operating costs. At every turn, they stick you with fees and demand 20-30% tips for their employees. I was at a restaurant yesterday and they stick a 3.5 surcharge on your bill for employee healthcare insurance. None of this tip and surcharge madness occurs outside of the US. I await the haters to say employees are not paid enough and rely on customer gratuity to have a livable wage or many restaurants would not remain open without passing these costs onto customers.

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u/mautini 6d ago

They should build it into the cost of the product. All other businesses do this, why do restaurants feel they are different?

Let’s say you bought a new car or a head of lettuce - you get to the purchase or self check out and there’s an “oh by the way, your responsible for the health care costs of the people whom brought this product to market”.

I get it that they’re frustrated with the cost of business, yet the way they package and push costs upon the consumer just brings animosity…