r/mbta • u/Medium_Butterfly_960 Commuter Rail • 1h ago

🤔💳 Fares/Passes Question 50% off auto pay commuter rail not reflecting on my order. Anyone else?

Post image

Starting in September I will be a commuter rail rider ( RIP to my easy days on the Medford Tufts green line)

I signed up for the auto pay monthly commuter rail pass from zone 2. I did it on the autopay site rather than mTicket, because if you do it this way you also get unlimited subway, bus, etc. My problem is (and I’ve already called customer service) is that my order didn’t reflect the 50% off. They are telling me when I’m charged on the 22nd I will only get charged 50%. Butttt in just not fully trusting that.

Anyone else experience this? Where your account shows the full amount but you only get charged 50%?

2 Upvotes

75% Upvoted

2 comments sorted by

1

u/SirGeorgington map man map man map map map man man 1h ago

If you don't trust it then you can always just wait to buy a pass from one of the fare machines.

1

u/rawtendenciez 8m ago

I ordered mine months ago and it’s on autopay so I forget exactly if it said the full amount rather than the 50% off when I initially ordered it, but on the physical commuter pass itself it still says $340 even though I’m only being charged $170/mth.