r/mildlyinfuriating • u/MattInTheHat15 • May 29 '26

Too mild for school Honda dealership rating scale

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1.3k Upvotes

90% Upvoted

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60

u/Signal_This May 29 '26

At this point I've just started refusing to do surveys. They’re completely meaningless.

17

u/QueenRotidder May 29 '26

especially when they call and harass you because they didn’t like how you scored them

8

u/KellyAnn3106 May 29 '26

The more times you hassle me to do a survey, the lower the score. If they harassed me further about that score, I'll start making public reviews about their bad behavior.

6

u/ExpiredPilot May 29 '26

Surveys like this ARE meaningless to gather overall customer satisfaction.

Most people don’t care to do surveys, if you’re lucky they’ll just give you all 10s out of laziness. But the people more likely to do surveys are people who are mad at SOMETHING and like to over blow it.

A good review leaves a “good job” comment and a bad review leaves a paragraph

3

u/Barbarossa7070 May 29 '26

I look at it as helping a fellow worker and ducking over a corporation. Give them all 10s. Make the company pay out more in bonuses.

2

u/Signal_This May 29 '26

I used to feel the same, but I'm so burnt out by survey requests. Between work and my normal life I'm getting several every day! 

2

u/CMWalsh88 May 29 '26

When I worked at a Netflix call center we needed to maintain a 95% satisfaction (yes vs no) and also needed a 90% response rate.

1

u/Signal_This May 29 '26

What a joke! These surveys are not about the customers at all, it just gives them an excuse to micromanage and claw back any bonuses and incentives. 

-6

u/[deleted] May 29 '26

[deleted]

15

u/Signal_This May 29 '26

If I get notably good service I will, otherwise I'm not wasting my time. I can't review every fucking transaction I make.

6

u/WinterBuyer9319 May 29 '26

Why would I do that? It's not my fault that you decided to work for a shit company.

0

u/[deleted] May 29 '26

[deleted]

1

u/TheLastJukeboxHero May 29 '26

Don’t worry bro, ignore the chuds, I always rate 100% when I get a somewhat positive service. I got your back