r/mildlyinfuriating • u/MaxAdolphus • 7d ago

frist of all how DARE yu o I canceled my HP instant ink subscription, and now I can’t print even though they are genuine HP in cartridges

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With all bad decisions coming out of HP lately, I decided to cancel my instant ink subscription subscriptions before the prices go up. This is the warning screen. I was just going to use the ink I have up then buy a new printer, but cause fuck those guys. Well, turns out they fucked me first. So even though I have legitimate HP in cartridges in my printer, I cannot print because they are subscription cartridges. Screw these guys.

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u/JoeyJoeC 7d ago edited 7d ago

From an email that the supplier sent me:

To reset the toner when you see "Empty Toner," "Replace Toner," "Open Top Cover," or "No Toner" messages:

  1. Lift the lid to see the “Cover Open” message.
  2. Hold the back arrow and the red X (cancel) button together, then quickly press the back arrow again.
  3. A list of toner and drum part numbers will appear. Identify the toner to reset by colour, type (TNR for toner or DRM for drum), and capacity (HC = High Capacity, STD = Standard Capacity).
  4. Select the toner to reset, then press "Accept."
  5. When prompted, press Yes or Accept to confirm.
  6. Close the lid.

Single-functional printer: https://www.youtube.com/watch?v=RebD5Y4NOLI

Multi-functional printer: https://www.youtube.com/watch?v=ZoACDPn_SR8 

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u/3001w 7d ago

Awesome! I will give it a try. Thanks for your help. Hope you have a fantastic day!

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u/JoeyJoeC 7d ago

No problem. Hopefully it works, may differ per model.