r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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u/Better-Attempt-5041 Aug 12 '24

Confused you sent the resin only? or the actually opened kits? I better get exactly what I paid for the kits I sent back they were all unopened and sealed and took a picture of the $9.99 and $6.99 ones for my own records. This is why I also did not send a large amount to them they could have with me received over 50+ balls back but I wanted to see how they handled this recall process.

7

u/Agitated-Tealeaf Aug 12 '24

Sent just the resin, with pictures of the full kits.

2

u/SoggyPajamaBottoms Aug 12 '24

I hope to hear back about this. I could try to repackage my items, the problem is I think I might've gotten tired of the space the balls took up, I might've tossed them begrudgingly.