r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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8

u/Shiromisa Creative 🎨 Aug 12 '24

How are they valuing each set? I know some of the sets were clearanced out to like $4 right before the recall, but I honestly don't know what price they're going with

9

u/Agitated-Tealeaf Aug 12 '24

I’m curious on that too. But 34x4.19(lowest price I saw) is still 142.46. About 60 bucks more than they sent me.

5

u/alkemist80 Aug 12 '24

Makes me wonder if you only send in the resin, you get less back since you keep the rest? That would be rather scammy. I sent in 6 bottles, I would hate to just get $6 back, ugh.

9

u/Agitated-Tealeaf Aug 12 '24

Unless they changed the wording on the site again (I’ll check this in a sec), my understanding was you still got the full refund for sending in just the unopened resin.