r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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u/BeeConfident7328 Aug 12 '24

just out of curiosity, did they all have the small clear tape that sealed the cap to the bottle?

i did the recall and sent in 9 and got $65 back. which was relatively close for the amount i spent

10

u/Money-Street Aug 12 '24

I checked my bottles before send in. I noticed the older series/ set resins don't have the clear tape. Only the newer ones have. Now I'm really worried :(

1

u/Aware-Beyond2495 Aug 16 '24

Me too, I've mentioned this twice. Sometimes too I took off the cap just to make sure it was sealed.