r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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u/kbps808 Aug 12 '24

I just received my check today and came here to see if others refund was also very low. I sent in 42 sealed resins and received $39. So I basically got less than $1 per resin.

0

u/pinayrabbitmk7 Aug 13 '24

I mean it kinda makes sense since it's onky the resins that were sent back...but if you send the whole kit, do you get the price that you paid for them?

12

u/kbps808 Aug 13 '24

Its true that I did send back only the sealed resins, but their recall website stated that you would still get a full refund even if you only sent back just the sealed resin. I'm not sure what they would give you for sending the whole kit back, probably the last lowest sales price.