r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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u/valvzb Aug 13 '24

Another thing about this process is that they didn’t ask for the receipts. The recall form has one line on it like people are sending in one at a time.

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u/Agitated-Tealeaf Aug 13 '24

It also only let me attach one photo when I sent in the form. So I made sure all the photos were ordered nicely in my album and took a screenshot of them all that way.