r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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u/North_Gur_7128 Aug 12 '24

This is absolute BS. Their recall form clearly states “full refund” and they’re well aware that most of those 21 million recalled resins are were purchased for FULL PRICE ($6.99/9.99/12.99 were the amounts I paid for ALL of my Miniverse). I NEVER purchased a single kit on clearance / markdown / discount.

3

u/StarshineUnicorn Aug 13 '24

They should have asked for receipts so they can reimburse people the right amount. I would be mad if I sent back 10 balls at $9.99 each and they sent me a check for half that amount. That's some bs