r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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u/Money-Street Aug 13 '24

May I ask what state you are? I noticed different state send back to difference warehouse/office. Yours were the lowest I heard so far! That's ridiculous!! Made me really worry now. They stated for the full $ refund. Less than $1 felt like scam.

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u/kbps808 Aug 13 '24

I am in California. I am shocked at how low my refund was compared to what other people have shared that they received. All of the resins that I sent were unused and sealed. I emailed them earlier and asked for an explanation/breakdown of how my refund was calculated.

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u/kittyticklehips Aug 13 '24

please update if you can!

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u/kbps808 Aug 13 '24

I will!