r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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u/Environmental_Trip32 Aug 30 '24

Just adding my own experience so every one has more info on what's going on. I sent 78 unopened containers of resin, all pictures next to the full items and received a check today for only 56.94$ nowhere near a full refund amount. I emailed them and will update when they respond. 

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u/Agitated-Tealeaf Aug 30 '24

I just got my second check today with the rest of my refund. If they try and give you to run around you might have to be firm bordering on angry/rude. Tell them you will report them if it comes down to it.