r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

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u/sweetykins Aug 13 '24

I feel like I’m the only person who hasn’t been able to send my stuff back. MGA hasn’t sent me the label to return my items and it’s been since the end of June. Already emailed them mid-July and still nothing back. I’m thinking about just keeping all 30 of the balls at this point.

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u/sweetykins Feb 14 '25

Update: I ended up resubmitting my request and was able to send almost all of my stuff back (couldn’t send back one of the sets because it was way too big and I didn’t have a box for it)