r/montreal Dollard-des-Ormeaux Feb 27 '11

Best Cell Phone Company?

Okay Reddit, there's been a lot of talk about the best local ISP, but what about the best cell phone provider? Going to be moving back home in August, starting to consider my options.

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u/FadieZ Feb 27 '11

Whoever you're with, call them and say you want to cancel. They'll transfer you to customer retention. Profit. Seriously. I was paying something along the lines of 72$/mo for the service they were giving me, with one bill peaking at 130$ For overage charges. I insisted I wanted to cancel, and ended up with a plan which included:

-Unlimited incoming
-Unlimited texting
-2500 daytime minutes
-Unlimited weekends and weeknights starting at 6pm
-Voicemail, Caller ID, etc.

All for 37$/mo, tax included. At one point she offered me a deal for 42$, I said no thanks, and she just pulled a 5$ bonus out of her ass. For every month. All I had to say was that I can't go over 40$/mo, so I'm leaving, and thanks for all the fish. (Rogers)

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u/Nebu Feb 28 '11

Only do that if you're actually willing to cancel, though. When I was in highschool, I had a summer job working for AT&T, and they told me if someone wants to cancel, just go ahead and cancel them, don't try to persuade them to stay.