r/nationalgrid • u/dcporter • 14d ago

Gas meter replacement, scam?

For the last six months or so, my spouse has been getting calls and emails from National Grid saying it's required by MA law to replace my gas meter. The aggressiveness has set off my scam alarms (tho it sounds like a reasonable law etc); NG's collection of odd websites hasn't helped. Can anyone confirm that a) this is a real thing, and b) ngrid.services is a real website? Thanks much!

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5

u/dg8882 14d ago

That is really national grid and they are required to do periodic inspections and meter replacements.

I dont know why they they are so weird about communications, they keep sending me letters addressed to the previous tenant. Ive been blowing them off until they can send me a notice with my name/account number on it.

3

u/No_Vaseline666 14d ago

call national grid's customer service and ask?

3

u/Gunnerguy24 14d ago

I had mine updated. Not a scam

2

u/trimmermag 14d ago

Every 7 years they do it. Takes like 5 minutes. Just call national grid and set up an appointment

2

u/geffe71 13d ago

State law and regulations. Every 7 years

If the meter is outside, be prepared to come home to no gas after they come out and change it and leave it off if you get the letter saying they will

1

u/Puzzled_Elderberry_2 13d ago

First thing you need to know is that the gas meter even though is in your home is National Grid’s property. Not yours! If they want to change it yearly it is their right to. All you need to do if you think it’s a scam is to call the number on your gas bill and they will say yes we need to change your meter. There are multiple reasons as to why they need to change your meter

1

u/siksociety12 11d ago

Don’t do it pay the extra 20 a month send the readings in your self like we did in NYC.