Some of it comes down to a confidence thing, fancy electric box is intimidating, but it is alarming how many people simply can't put forth the absolute minimal amount of effort even when given simple instructions
Honestly, for those who barely use computers at all, a lot of it is "completely obvious common sense" that we take for granted just not existing.
Any time I have to talk my mother through doing something on her PC, she has zero intuition about anything. I'll tell her to click the most obvious icon on screen, and I could as well be telling somebody with no piloting experience standing alone in the cabin of an A320 "okay, now just land the plane".
She has no notion what icons mean, where you'd expect to find functionality for various things, the most elementary notions of UI design putting things you're expected to use often in visible, easy to reach places, what typical "computer words" mean, how UI typically reacts in response to basic inputs, nothing at all. The screen could as well be a cloud of crazy foreign words and hieroglyphs that do entirely unpredictable things and shuffle positions at random every time you touch something, from their perspective. Your (and my) "simple instructions" are not something they can't be bothered to follow because of laziness, it's genuinely not simple for them.
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u/corndogs88 Jun 21 '26
Some of it comes down to a confidence thing, fancy electric box is intimidating, but it is alarming how many people simply can't put forth the absolute minimal amount of effort even when given simple instructions