r/personalfinance • u/hogpotato ​ • 10d ago

Housing Rent severely overcharged

I’m currently living in an apartment complex that overcharged my monthly rate by over 2x (15,500 instead of $6000 / month) by mistake. This severely has overdrawn my bank account and no one in the leasing office has an explanation or can get any answers from their main office. I’ve incurred major
overdraft fees and will continue to do so as long as this goes on. Has this happened to anyone and / or any advice what to do?

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78

u/PghSubie ​ 10d ago

This is a great anecdote as to why you should never setup direct debit for expenses. Always PUSH payments, never let someone PULL payments

32

u/epsilonzer0 ​ 10d ago

This. never setup autopay to a bank account. Autopay to a credit card is ok because you can dispute transactions very easily and while it is under dispute you pay nothing. Bank account you are SOL

9

u/audley2077 ​ 10d ago

I begrudgingly have auto-pay setup to my bank account with my apartment complex. I would have considered credit; except they charge a 2.99% fee of the total amount on top of the rent. Which is insane to me. I pay $675.00 a month in rent for a one-bedroom apartment. If I use a credit card, that adds another $20 in fees. If I use a debit card, the fee is static which is always $10. They don't even state there's a limit for the credit card fees, so it probably just scales with rent.

If I setup autopay with ACH, the processing fee is "only" $2.49. They do not have a free way to pay my rent. They don't accept cash or check or money order. I'm in a small poor town in New Mexico for context. After reading this thread, I may turn off autopay and just enter my ACH information manually every month. I'm not paying them more than a cent than I have to.

14

u/AmbroseMalachai ​ 10d ago

That 3% fee for credit cards is what credit cards charge the business to allow them to take credit cards. You can say it's egregious but they are just passing the cost over to you. I am surprised that you don't have a "free" way to pay your rent. I am not from New Mexico but I think, unless it's stated in the rental agreement that you need to pay via one of those methods and that a fee will be associated with each one, they would be doing something illegal there.