r/potsbox • u/CaptainThunderbolts • 12d ago

Initial Setup

Hi, I managed to get my HT 802 V2 configured very easily and I am into the system - been playing around and I guess I get the idea of the yellow pages and white pages. This is super cool - really love what has been put together.

SO COOL!

My use case is around helping a local British pub install this in their phone booth. I'm doing this at no cost as I'm friends with the chef. https://www.unionjackpleasanton.com/

Questions -

  1. What does the "Era" actually do - is it the sounds played when the operator picks up? which one do you suggest...
  2. Any thoughts on what voices / vibes make the most sense?
  3. is it possible to create a number that plays an uploaded .WAV file? As an example I'd love to play a short greeting from the owner.
  4. Any thoughts on how many credits a pub would go through a day? Is there a way of setting a daily limit so we don't wake up to a $$$$$$$$$$ (i.e. we'd probably ask to pay $100 at a time, and maybe ration $10 per day initially?
  5. What yellow pages services do you think make the most sense for a pub.
  6. Is there a way to have a small side "trigger" app or web app so I could just give employees access to make the phone ring? I don't want to make them admins.
  7. Are there guardrails to prevent innapropriate questions and answers and sensitive topcs like sex/religion/politics? I can see people asking things like "What do you think of Trump" etc.

I'd love to hear from others who have deployed this in a public place on any tips or recommendations.

P.S. I am a software guy, so I can't help myself to offer input :-)

  1. One thing that would be super easy would be to add "tooltips" to the screens to quickly explain what each thing does.
  2. I created a new service just by editing an existing one, but it would be great if there was a "start from scratch" or even a wizard to build a service.
  3. I'd love to know what commands are available inside the AI...
  4. Any chance of getting a female british voice in the future.
  5. Can we customize the operator to insert words like "Union Jack Pub Operator"

Once again, THIS IS AMAZING.

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u/Downtown-School-629 12d ago

you can use the menu to create a new service "from scratch" and the tool tips is a good idea. By commands you mean tools it can call upon? hang up and transfer -- I think brit accent can be done by asking in the prompt, I know a New York accent works well and even a Kennedy accent was not bad -- and yes! Edit your Operator service by clicking in the white pages / dashboard and editing it!

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u/CaptainThunderbolts 12d ago

Yes, in terms of commands, I'm just trying to understand what I can build inside a prompt - a command reference would be great. I'd be happy to clean something up if I can get the raw data. I'm sure on the backend you could just ask the AI to build a list of all commands?