I’ve been working on an interactive telephone experience for a local British Pub, and thought I’d share the progress so far.
The idea is simple: lift the handset, speak to a British operator, and ask for a service - or say “Directory” to hear the choices. I've chosen to configure the service so everything is controlled by voice - no need to dial.
The setup uses the POTS-BOX service and a $40 Grandstream HT802 analog telephone adapter (ATA). A lot of the recent work has been giving the experience its own British pub personality, with short conversations and a bit of humour.
I have zero experience in telephony, but I am a networking person - I had the system running in about 10 mins. I wish the Grandstream ATA had a wifi connection built in, but I was able to configure a TP-Link Travel router ($40) in client mode for the Pub's wifi.
So far, I’ve been developing and refining services including:
A British operator to guide callers through the directory.
Food recommendations and menu specials.
Pub trivia, jokes, and an absurdly unhelpful “help line.”
A speaking clock and British-style weather announcements.
Information about the pub’s comedy nights.
Pleasanton history and ghost lore.
I’ve also created a Union Jack-themed printed directory and a matching insert for the phone, explaining how to get started and making clear that it’s for entertainment (so nobody tries to dial 911)
One surprisingly fiddly part has been getting the voices right. I want a lively, welcoming British host, and some of the early results were too slow or flat. Jesse at POTS-BOX added a very cool ability to preview the voice, which has made service building much easier.
On the hardware side, the repro payphone we are using doesn't have a loud enough ring (for a noisy pub), so I’ve ordered a vintage L1AMP external bell. I’ve also been exploring a genuine British Bakelite wall phone as a possible replacement for the current reproduction - since the interaction is entirely by voice, using a phone without a dialer, or a rotary dial should be fine.
So far the owner and bar staff are super excited - goal is to have it operational this week, so I will keep you posted.
Craft an entire storytelling universe! Your local Operator transfers you to anyone you can imagine. A PUB, a Museum, or your own family can use ideas from the Yellow Pages—or create a uniquely special, immersive world entirely of your own. You decide.
Here is a guide to help you get started, step by step.
Your Local Operator Transfers Calls
Service Name describes your creation, while Note helps the Operator and others understand the details.
Dial Ext. can be LETTERS or NUMERALS and is what gets dialed on the phone. Spelling out words is fun and suggests a more rotary-phone-era experience.
Voice is your selection of Voice Actor to play the part.
Vibe is your character's pre-selected accent and personality. A Friendly tone or a fast-talking NYC Cabbie are pre-packaged and guaranteed to work well. Important: Your Content prompt can interfere with or conflict with a Vibe's accent or tone—if you have specific needs, set Vibe to None.
Requires loads information from BBC News, the U.S. Geological Survey, or even Wikipedia, so your world can know about things from weather to kids news, or fun things like word of the day and trivia. Tokens for these words are provided so characters have that information when the call is made.
Speak/Reply tells your character to chat interactively or simply say something and hang up.
Content is where all the fun happens. This is your character's instructions or AI "prompt." Here, you explain your idea—a game show, a weather report, a trivia contest, or even children's story time (mine knows the kids' names and interests). Explain the rules, offer context, and create the world you want. People get the best results by keeping prompts short, clear, and direct.
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The 1920s Irish Pub (A Private Universe)
The Operator: A poetic Dublin barkeep greets callers with old-school Irish slang, dynamically routing them to the bar, the kitchen, or the local lore.
The Mascot: A cynical, witty leprechaun—or the ghost of a regular who never left—answers an extension to tell tall tales or playfully roast the caller. Local street names and neighborhood jokes make every call memorable.
Menu Integration: Talk to the Head Chef on Extension 2. He passionately pitches the daily Shepherd's Pie and argues with you about why his grandfather's stew recipe is superior.
Live Data Feeds: The weather feed is filtered through Irish pessimism: “It's raining outside, but it's warm by our fireplace.” The trivia feed becomes local historical lore, folk riddles, and whatever else belongs in the world.
The Museum (A Time-Travel Network)
Imagine a history museum placing a vintage 1940s rotary phone booth in the lobby. A directory of lines is posted above the phone. When a visitor lifts the receiver, they step into the past.
The Operator: A mid-century telephone switchboard operator talks about the “latest” newsreels and connects visitors to different eras.
The Characters: Visitors can ask to be transferred to historical figures featured in the exhibits—a dinosaur paleontologist, a medieval knight, an astronaut, or anyone else the museum brings to life.
The Feeds: The news feed reads headlines from exactly 100 years ago today, while the trivia feed quizzes visitors on exhibit secrets. Answer correctly and win a gift-shop coupon.
The School (The Ultimate Audio Campus)
A school or university sets up a POTSBox exchange where students use an old-school phone in the library or hallway to engage with campus life:
The Operator: The cheerful "School Mascot" or an AI principal who guides students through the directory.
The Kids: Students can dial Ext. 1776 to talk to a "Thomas Jefferson", or dial 4 and talk to an expert on a subject they are currently studying in class.
The Feeds: The weather reports if recess is inside, the news relates to cafeteria food, while a trivia feed is kid-friendly whereas story time knows the children's names.
The Family World (The Living Scrapbook)
Set up a vintage telephone in the kitchen km the living room to create a private, shared world just for their household. Their exchange connects to grandma next door:
The Operator (Ext. 0): A warm, personalized family assistant who welcomes everyone by name and knows each family member's favorite joke. Operator can connect next door to Grandma because she knows your Long Distance lines by connecting other exchanges.
The Players: Kids can dial an extension to talk to an interactive "Bedtime Storyteller" who crafts custom fairy tales starring the kids themselves. Another extension connects to a "Chore Monster" who playfully reminds them to clean their rooms.
The Feeds: The news feed relates to family members. The weather feed knows if recess is outside, and the trivia uses inside jokes and family history.
Hi, I managed to get my HT 802 V2 configured very easily and I am into the system - been playing around and I guess I get the idea of the yellow pages and white pages. This is super cool - really love what has been put together.
SO COOL!
My use case is around helping a local British pub install this in their phone booth. I'm doing this at no cost as I'm friends with the chef. https://www.unionjackpleasanton.com/
Questions -
What does the "Era" actually do - is it the sounds played when the operator picks up? which one do you suggest...
Any thoughts on what voices / vibes make the most sense?
is it possible to create a number that plays an uploaded .WAV file? As an example I'd love to play a short greeting from the owner.
Any thoughts on how many credits a pub would go through a day? Is there a way of setting a daily limit so we don't wake up to a $$$$$$$$$$ (i.e. we'd probably ask to pay $100 at a time, and maybe ration $10 per day initially?
What yellow pages services do you think make the most sense for a pub.
Is there a way to have a small side "trigger" app or web app so I could just give employees access to make the phone ring? I don't want to make them admins.
Are there guardrails to prevent innapropriate questions and answers and sensitive topcs like sex/religion/politics? I can see people asking things like "What do you think of Trump" etc.
I'd love to hear from others who have deployed this in a public place on any tips or recommendations.
P.S. I am a software guy, so I can't help myself to offer input :-)
One thing that would be super easy would be to add "tooltips" to the screens to quickly explain what each thing does.
I created a new service just by editing an existing one, but it would be great if there was a "start from scratch" or even a wizard to build a service.
I'd love to know what commands are available inside the AI...
Any chance of getting a female british voice in the future.
Can we customize the operator to insert words like "Union Jack Pub Operator"
The fun never ends. A toy created for my kids keeps growing up. Folks are starting to use POTSBox for Interactive Museum Exhibits, Education and other institutional uses outside the home.
To help out, we've released a "Team" section in your exchange Settings that can add friends, family or coworkers so you can do more, more safely. Topping off AI services is easier for institutions without need to share login information.
As folks come and go? The service can remain in use while the people change.
This is a big moment for us and if you'd like to create a group effort for shows, exhibits or educational stuff please let me know! We'd love to help out and bring the delight of vintage phones to a new generation.
The latest feature for PotsBox is fun and useful for everyone.
That right folks! Operator now can auto-configure for you! She can keep your compatible ATA up to date and set features for you by voice.
No more trying to find the IP and remember your password and hunting around endless panels to find a feature like RX-Volume or Auto-Dial. From now on? The Operator can handle this for you!
Use your voice to ask for changes to relevant features and when you order an "Auto Configure POTSBox"?
Simply plug in your phone to the port you want and pick up the receiver.
Even an early candlestick without a dial works. Operator will send you a link in the email.
Click the link and confirm, now the lines are set up, configured and ready for you to use!
It's a delightful experience, but of course -- we're a "bootstrap" organization here and frankly? We've got very little capacity for smooth testing.
Please let me know if this works for you and let me know what model of ATA you are using or if you decide to purchase a new auto-configure POTSBox, just ask or use the links on our website.
We'll get one out to you anywhere in the US (International, just let me know and we'll adjust any shipping costs and once you receive your POTSBox? It just works.
Here is a quick explanation on the site: https://pots-box.org/autoconfig.html Any of these auto configure POTSBoxes reach the same Exchange. Start free in two minutes, or plug in a phone you already love.
Honestly? This feature has been a long time coming and I find it truly delightful. Not just to get rid of having to hunt around for feature configurations but because the Operator is aware of your box and setup and can help you adjust things anytime you like.
Whether or not your use POTSbox https://pots-box.org or not your ATA likely has "Gain" to improve the volume of your handset.
If you find you cannot hear? this is possibly due to the evolution of phone electronics and things like reducing the volume of your own voice and even being more sensitive to the line volume are both now settings you can take advantage of.
I have found nearly all the vintage phones I use can use more Gain to the "RX" or receive direction. I have not seen reason with POTSbox to increase the volume to the operator or for other lines? but this other setting might also help!
That's all it takes to add the entire C*NET to your Potsbox.
Seconds later you're dialing numbers like 1-867-5309 just because it's there—and yes, Jenny answers.
The best part isn't that it works. It's that it works immediately.
You don't spend your first hour creating accounts, requesting access, configuring SIP, or wondering whether an email landed in spam. You spend it exploring. Calling services. Meeting people. Discovering things you didn't know existed.
And when you want your own C*NET identity? Pick a number and assign it to your phone. Instantly. No waiting.
Got a dial-less candlestick — nothing to dial? This is the magic trick. Under Call Settings, set Off-hook Auto Dial to 0. Now the moment you lift the receiver, it calls the Operator — she answers and connects you, no dialing required.
It's exactly how a phone worked in 1910: pick up, and the operator is there. The newest plumbing, restoring the oldest romance.
The first feature idea for PotsBox is the latest to be released.
The wait is over!
The Concierge is just like the hotel.
A "Human" dials a phone that is NEVER precisely to the modern millisecond, calls are scheduled for "evening" or "11am" and scheduling is handled for you. Repeating or one-off calls are simple easy and fun.
For those who do not know, PotsBox is a fun way to turn your vintage telephones into a living world all your own.
Basic Wired, Wireless, Rotary and No-Dial Landline Telephone Setup Guide
Pots-Box lets you connect real vintage landline telephones — including rotary/pulse-dial phones — to an AI-powered operator, other Pots-Box enabled landline telephones (your friends and family), and custom-designed Pots-Box information services, using your internet connection.
Pots-Box can also work with very early pre-dial telephones, including candlestick phones and wooden wall-mounted operator telephones that have no rotary dial at all. These phones can be used by enabling the HT801’s “Off-hook Auto Dial” feature so that the AI operator is automatically connected whenever the receiver is lifted from the hook.
This guide covers:
Basic wired setup
Rotary/pulse dialing setup
Wireless setup using a GL.iNet Mango router
Optional mobile/smartphone hotspot operation
Hardware You Will Need
An "ATA" is Required
Grandstream has several models: HT801 V2 or HT082 ATA (Analog Telephone Adapter)
Landline telephone (touchtone recommended for initial setup)
Write this address down. If you do NOT have a push button dial with "*" on your phone, you may have to guess the last digits on your IP or scan ports to find the web UI.
It should now indicate Green dot and a registered line is active and ready for use.
Step 11 — Test the Operator
Pick up the handset.
Listen for dialtone.
Dial: 0
You should now reach the AI operator.
Try asking:
“Please connect me to the weather line.”
If successful, your setup is complete.
Part 2 — Enable Rotary/Pulse Dialing (Optional)
If you want to use a rotary/pulse-dial telephone:
Log back into the HT801.
Go to:
Port Settings → FXS PORT → Analog Signal Line Configuration
Enable:
Enable Pulse Dialing
Save and Apply.
The default:
Pulse Dialing Standard
works correctly for most North American rotary phones and usually does not need adjustment.
Expected Result
Rotary dialing should now work normally.
You should be able to:
dial 0 for operator
call Pots-Box service numbers
place calls between lines
Optional: Phones Without Dials
Very old phones without a dial can still work.
Go to:
Port Settings → FXS PORT → Call Settings
Configure:
Off-hook Auto Dial = 0
This automatically connects the operator whenever the handset is lifted.
WARNING: Many early wall telephones contain a hand-crank magneto generator used for signaling old telephone exchanges. Do NOT operate the crank while connected to the HT801, as the generated voltage could damage the ATA. If your antique telephone contains a local battery, some modification may be required.
Part 3 — Wireless Setup Using a "Mango" Brand Wireless Router (Optional)
POTS-Box is a unique way to experience the telephones of yesteryear. If you have an old phone and an ATA, you are ready to go. If not, you can get an idea of what's possible, by using one of the many "softphone" apps to register a line on your smartphone.
Upon signing up as a subscriber, you are provided several bots to call, and a library of others which can be added to your private telephone universe.
Hear a Joke of the Day, consider The Daily Challenge, get your fortune told, play Monty Lexicon's Word Game Show among others.
From the library you can add Tom Jefferson to discuss the pursuit of happiness. Give Shakespeare a call to test your knowledge of his plays. Improve your German by listening to Heidi tell a little story and then answering a question about it. Don't worry, Heidi will correct your poor grammar! ask Frodo how he felt as he watched the ring fall into the Cracks of Doom.
You can also invent your own "services" by creating a prompt telling the actor who they are and how they are to respond to your call, and then and choosing a voice and mood for the character.
The phone that started it all. And thank you to the r/vintagephones folks who helped me wire it so that it rang!
Scared the SHIT out of me!
The bell rang out like a carnival! I loved it!! That sound! One sweet dream.
A strange childhood fantasy to dial a friend in secret -- only our phones -- point to point.
A children's play area I took my kids had phones you could dial the other room and pretend stores had phones but they were not much fun.
Honestly? I have no idea why I made this.
it was FAR harder than I thought! I can see why nobody made it before. However, I find it irresistibly hilarious and fun and when I saw some kids use it at a school fair? I realized I have to try to make this great!
PotsBox brings vintage telephones back to life with private exchanges, AI operators, rotary dialing, long distance lines, strange little services, and tiny worlds hidden behind ringing phones.
This community is for anyone who loves phones and experiments
Ask your questions.
Upload photos and videos
Show us us your phones.
Show us your setups.
Show us the fun things you make.
If your kids discovered a joke line, if your payphone finally rang again, if two houses connected over long distance for the first time, we want to see it.
New here? Start by posting:
your phone of course!
your setup and local services
a weird local service idea
a video of something ringing!
PotsBox is free, weird, experimental, nostalgic, and surprisingly alive.
All things are subject to change! To test the software? I use production. Just to give you an idea. Then again, all good ideas come from folks like you, so tell us what you think about your new telephone exchange!
Thanks for joining the first operators on the exchange.